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I can’t connect my game to App Store
Hi everyone,
We want to inform you that we are currently experiencing issues with the in-game store. Our team is aware of the problem and is actively investigating to resolve it as soon as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated with any progress and let you know once the issue has been fixed.
Thank you for your support!
it’s February 1, 2025 and still with this problem. I can’t connect to buy. I have restarted the game, and done everything you suggested. I playing with an the iPad
połączenie ze sklepem kręci się i nic nie działa
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Connection to App store not possible!!!!Fix it!!!
I had the same issue.
Maybe clearing all cache in WiFi system apps will help.
Go to settings, apps, manage apps, search for all WiFi system apps, clear the cache for WiFi linked apps, one by one.
Having issue on 12/1/24 and was unable to continue game using gold and lost power ups. Could not connect to king app store on my Android phone after all steps followed and after trying wifi vs 5g data.
still not working!!!!!App store connection
My also
Connecting appstore
still not working!!
Frustrating!!
Bonjour , toujours des problèmes de connexion à l'app store sur Candy crush saga, merci de m'aider.
Updated but not solved the connection to App store!!!
update your app! Problem solved.
I have tried all the possible causes of the issues but still not working
What happened to the video ads their are no longer available nowadays and it has been so for a while
Seems to be taking you far too long. I have had this problem for a long time now. Very frustrating.
Oh wow you lost all of your boosters?!! And gold!!?? I was so discouraged when I saw that message of not being able to connect to the app store that I just exited from the game.i didn't think to check boosters or gold bars.
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neither can I!
Jeg kan ikke bruke gullet, kan ikke åpne butikken for å kjøpe hjelpemidler . Hjelp meg ,jeg har slettet mitt gamle profil på grunn av problemer , men jeg har det samme igjen
Five minutes stuck on this and I have gold bars!!!!!
Nao consigo comprar ouro, fica só carregando
If I can't complete a level I don't have the option to continue - it says connecting to app store and never let's me use bricks to continue play
Same thing...all day
Hello @Nieniee26🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game with the Candy Store! Can you tell me which device you are using?
Please reply by typing below🍫🍫
at end of level I get a spinning circle that says connecting to App Store. It won’t let me access my hold bars to continue with level. I’ve restarted my phone and the app. Signed in and out of app. What should I do?
Hello @Grandmacat1959🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue with the Candy Store! Thank you for trying restarting the App along with log0in & log-out! .
Please try bellow troubleshooting steps as well and see if that resolves the issue⬇️
If you're still having trouble after trying these steps, please reply by typing below and let us know which device you are using to play the game.
Hope everything works out & have a great rest of the day🍫🍫
Same here, all day. Tried clearing app cache (Android), restarting phone, logging in/out, etc... nothing works.
I can't either
Same using Samsung S9
I’m having the same issue both on my iPhone and Mac. I’ve taken the steps suggested but still having issue.
I am glad it is not just me......I am stuck and with bars to pass, but I can't.
Hello @myrnap , @jeanp8 , @mich751nat , @Cazwilson999 and @Keelan🤗
A Warm Welcome to the King Community to you all!
Just today, we have received multiple complaints about this issue! I have reported it to our Community In-charge this morning itself!
Hopefully, they will send a fix soon!
Thank you all for your patience & understanding🙏
me too
What else can we do?
Je désinstalle Candy Crush Saga sur mon mobile Samsung et sur mon iPad pour que App Store redevienne fonctionnel pour 2 ou 3 fois et tout à coup App Store ne se connecte plus. Donc je n'ai pas accès à bonbons cadeaux.
Same here! I made a small bundle purchase just to try to reset the App Store somehow but so mad it didn’t work and now I can’t even use the gold bars to get past this stupid level I’m stuck on!
Hi, recently i unable to contact app server after the game to keep playing. I am able to request and sent lives to friends. I am using android platform. Is the problem from your side? Tried clear cache and clear data as posted in the discussion with no result.
same thing. IOS mobile.
today everything disapeared. I was 99+ on all bonuses because I spend a fortune buying them. IT'S ALL GONE i worked hard for those and spent I bet more than a couple thousand. I reset my ipad, linked to fb after signing out and resetting ipad, set my ipad back to a date when everything was in place….it's all gone. I…
what is happening to my tournament scoring and are there any fixes
I used 10 gold to get 35 additional moves for level 755. I was playing and then I had to do something before I finished the level. So I just switched to another app on my iPhone without closing the game. After I switched back to the game, it reloaded went to its main screen and then I had to start level 755 again and the…
I am having a issue with the silver chocolate box it will not activate, I pass the 2 before but as soon as i get to the silver one it stops, I then have to wait 3 days till the timer runs out . I have cleaned my cache restarted my computer I have asked support with NO help. I am not new to the game I have played every day…
cannot earn star it always keep at zero
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
