Cannot receive lives from friends

Alienscar

Hi @phantastica @Carol-38 I have received your life requests and sent the lives.

That is three lives I have sent to you now Phantasica as I have tried sending you a life from a different device as well.

phantastica

https://community.king.com/en/candy-crush-saga/discussion/comment/3118123#Comment_3118123

hi @Alienscar , I unfortunately am not seeing the hearts show up, my mailbox is still unclickable 😕

phantastica

https://community.king.com/en/candy-crush-saga/discussion/comment/3118068#Comment_3118068

hello, @Carol-38, I only have the game downloaded on my phone!

Carol-38

https://community.king.com/en/candy-crush-saga/discussion/comment/3118123#Comment_3118123

Not received it yet @Alienscar but then who knows how long some of them take anyway. Will check again later tonight.

Carol-38

Thanks @phantastica it was just a thought.

Alienscar

I unfortunately am not seeing the hearts show up, my mailbox is still unclickable 

I am sorry to hear that @phantastica there is obviously something wrong with the life system of the game.

Do you use an advert blocker and do you use a browser that protects your privacy?

phantastica

https://community.king.com/en/candy-crush-saga/discussion/comment/3118140#Comment_3118140

I actually play on the app, so no, nothing of that nature

Alienscar

Hi @phantastica I was just wondering because some advert blockers can affect apps.

What about your app permissions? Have you turned notifications off and do you limit the access of the app in any way?

cookiemae

There's definitely something wrong with candy crush. It's not even showing the correct amount of lives I have sent out on my profile. I guess I will try again tomorrow.

Carol-38

https://community.king.com/en/candy-crush-saga/discussion/comment/3118397#Comment_3118397

😂 @cookiemae when I was sending lives this morning I noticed your sent lives was nowhere near what it normally is. Thought you was having a rest, but no seems even that is faulty.