Candy royal prize not granted

Question

i have just won the candy royal contest and the 125 bars that I won were not granted. That happened around 77h45 EDT my email is *Edited by CM: That's too much personal information. For your own safety and protection do not share your email address - Our House Rules

pls make something to grand my prize!!!!

Palash_Sarma · Answer

https://community.king.com/en/candy-crush-saga/discussion/463184/candy-royal-prize-not-granted

Hi Welcome to the King Community

Please mail here and mention your game I'd and problem details

https://soporto.king.com/contact

kiara_wael · Answer

Hi and Welcome to the King Community

Thank you for reporting . In the meantime please check this page Here, and

If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.