Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Having issue with Facebook connection

Hi everyone. Recently, I bought an Iphone 15 so I want to login my candy crush to my new iphone. However, I cant due to error "Wrong email and password combination". Here are some step that i have done to try to eliminate the problem;

1. Reinstall candy crush

2. Uninstall, log out facebook (both safar and fb app), reinstall candy crush and log in.
3. Repeating step 2 but with different account (didnt able to login as well)

Fyi, I have update my iphone to the latest IOS version, candy crush app and facebook to latest version. So, Do anybody have some insight on how to tackle this issue? I dont want not to be able to play my 10k level candy crush on my new iphone :(

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trishmac4

https://community.king.com/en/candy-crush-saga/discussion/comment/3165118#Comment_3165118

It is strange. 9 days here now. Can play offline, so can't use, purchase progress or participate in events . King ignore all messages and emails. I'm done finally.. Can't be bothered with this anymore

burcinerdal

My god. everyone has the same problem. Everyone is so addicted to this game. And while this is what developers want most, the problems are not being solved. Interesting really

trishmac4

https://community.king.com/en/candy-crush-saga/discussion/comment/3158478#Comment_3158478

You'll be waiting a while I think. . 4 days now on android. Still no fix 👀

trishmac4

4 days now not connecting to Facebook.(A known fault recently) Come on King. How hard can it be?

AslizaHamid

Alright, I’ll be waiting

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/468780/having-issue-with-facebook-connection

Hello @AslizaHamid 🤗 A Warm Welcome to the King Community!

I am sorry to hear about the log-in issue you are experiencing on your Apple device! This is a common complaint we have been receiving from iOS device users!!

I will get back to you in a bit with a detailed answer and see what else you can do resolve the issue.

Please bear with me 🙏🏼

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/468780/having-issue-with-facebook-connection

Hello @AslizaHamid 🤗 A Warm Welcome to the King Community!

I am sorry to hear about the log-in issue you are experiencing on your Apple device! This is a common complaint we have been receiving from iOS device users!!

I will get back to you in a bit with a detailed answer and see what else you can do resolve the issue.

Please bear with me 🙏🏼

AslizaHamid

Alright, I’ll be waiting

trishmac4

4 days now not connecting to Facebook.(A known fault recently) Come on King. How hard can it be?

trishmac4

https://community.king.com/en/candy-crush-saga/discussion/comment/3158478#Comment_3158478

You'll be waiting a while I think. . 4 days now on android. Still no fix 👀

burcinerdal

My god. everyone has the same problem. Everyone is so addicted to this game. And while this is what developers want most, the problems are not being solved. Interesting really

trishmac4

https://community.king.com/en/candy-crush-saga/discussion/comment/3165118#Comment_3165118

Minha compra não chegou
Comprei no jogo e não chegou a compra
Level 18 527
Hallo kann mir jemand helfen komm bei Level 18 527 nicht weiter? LG Moni
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
vidas extras afinal de cada competição.
Ganhava vidas extras agora já não ganho mais ,sempre era uma ajuda para avançar na competição.
Changing age
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…