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I really liked being able to earn gold bars, but that features seems to be gone now.
Hi everybody,
We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars.
The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms.
This means that if you currently have game app versionĀ 1.290.0.1,Ā you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms.
(If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week).
Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused!
Hi everyone!
We are aware that some of you might have not received your Gold Bars winnings from the Episode Race and this is currently being investigated.
We are also aware that some of you also have lost the Race and this is also being looked at.
Once I know more, I'll keep you all updated and appreciate your patience while we work on itš«”
Hey KeepTrying š
Thanks for checking in. Yes, we have flagged this issue to the developers, so theyāre aware of it.
Sometimes these features can be temporarily disabled or impacted by updates, but weāre looking into it. I'll keep you all posted once I know more.
Thanks for your patience and for reaching out š
Update.
There is a new update for Windows CCS app today.
My app on a laptop was updated today and it's now without Episode Race.
My app on a desktop without the new update still has the Episode Race.
Check your other devices. The race may be on already.
Thank you but is the forum not able to pass this on to King's tech people for a response? I am curious to know why they might remove it from 'some players'? Similarly, if the problem is their end, shouldn't someone be telling them so they can fix it? Thanks again.
What happened to the episode race? Are they no longer awarding it?
Hello @KeepTrying several people have posted to say that their Episode Race has disappeared, so it is looking like either King has a problem or they are deliberately removing it from some players.
Keep an eye on this forum to see if there is an official thread started about the issue.
I have it on my Windows app and phone app but not the Facebook app. I was playing halfway on the Facebook app and realized that the episode race was missing last week. I switched to the Windows app and also phone app and found that the race was on. I can can see the race progress even though I did not played on those apps.
Since the update on 28th Oct, the Finish Line to each round has disappeared giving no opportunity to win extra gold bars.Is this deliberate or an error please?
This has happened to me once or twice but it did always reappear eventually @T0rr1e , after a few days or with the next episode. Have you played more than one episode since it disappeared? I would suggest you don't play until you see the flag again as you won' t make any gold, so what's the point of playing. Make sure your game is updated and that your device is updated. If it does not fix itself within a week then I would suggest you contact Player Support about it. Every player should get the episode race, right up to levels beyond 17,500.
I log in through King account, I don't have facebook. I am still getting all the other side games just not the episode race and I can still buy the extra moves so I must have an internet connection. š
Oh sorry, looks like you are playing on the Windows app. I have it on my Windows app but not the Facebook app on a browser.
Did you login with Facebook account or King account?
I suppose this happens to all Facebook users.
Unable to win gold bars ā King Community
Can anybody help me with this question? Why did my episode race disappear in my game?
I do not have an earlier screenshot, because I did not think that the race would disappear halfway through my game. At 7514 it was in the corner I was coming first than by 7515 it was gone. I finished the race, don't know if I won or not but I got no reward. When I started a new game today no episode race. There is not much point in playing if I cannot get some gold to help me through the levels? So, I was wondering do the episode races stop appearing at this stage of the game?
Just making sure we are referencing the same thing : Episode Races are gone (not weekly races). The episode races awarding Gold Bars when you are first to complete an episode. This completely disappeared for everyone playing on Windows PC + Facebook, as far as I know.
Thank you
Thank you to everyone who reported the issue with the Weekly Race disappearing on Facebook/PC.
Weāve flagged this to the team, but I donāt have any updates just yet. Weāll keep you posted as soon as we have more information.
Thanks again for your patience and for bringing this to our attention š
Hello, I had this problem today. This problem only exists on the computer. There is no problem with the phone. I think King will fix this problem
Hi, can someone from King please confirm that this issue is being looked into/fixed?
level 3805 now and still no race indication and I play on a computer on face book
I have the same problem many others have reported ā Playing on Windows PC via Facebook and races are completely gone. I stopped playing for now, hoping, really hoping the developers fix this glitch.
The biggest problem with this game though is boosters are not transferable. My PC is getting old and when I pick up Candy Crush on my new device ā all boosters and lives will be gone. This is truely awful, especially for boosters. There should be a way to transfer boosters ! As everyone have to change devices at some point, this is a problem that affects every single player !!
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Sameā¦I won the race for 40 bars..taken the fun out of it..is it coming back?
No gold bars available after a level
Hello there and Welcome to Sweet King Community! šš
Attention! Episode Race missing on Facebook is still investigation right now! Check this information here! Please be patience waiting until they fix this issue soon! Thank you! š
ā ļøĀ Need more help?Ā CheckĀ ourĀ FAQ:sĀ HEREĀ andĀ Help CenterĀ HERE!
If you want to ask this game question, please ask onĀ Candy Crush Support CommunityĀ (Correct Game Area) next time. Thanks! š
Have a nice and safety day! ā¤ļøš
I've won 2 episode races and didn't receive my gold bars. They need to hurry up and fix it. š”
Yes missing episode race of gold bars I am plaing on level 17757
Hi and Welcome to the King Community
This issues has been report it and I'm sorry to hear about thisĀ ,Unfortunately we're not able to handle missing rewards through the community but please follow these stepsĀ HEREĀ on how to get intouch with our Player Support Team that handles these issues.
I was 1st place and suddenly there's no episode race, what's going on ?
Ugyanaz. š
Strangely the episode race vanished just as I was about to win. I have restarted checked for updates etc
Thank you for the feedback. This issues has been report it , for more info Here
I don't have episode race I see many people too
But how will I know it's been fixed and in which level should I stop and wait?
Thanks
Me too! The race just disappeared! I need the gold bars too!
I was 1st in the race, should have won 40 bars but got nothing.
I've won the last 3 episodes, but got no gold bars. Also, icons (the ones that should be at the top left of the screen) stopped appearing on the screen several episodes ago.
Thank you for the feedback. This issues has been report it , In the meantime . If you miss a reward from any other feature, please report this to ourĀ Player Support TeamĀ hereĀ and tell yourĀ Game IDĀ there.
for more info here
otra recompensa de episodio perdida y ya son tres nivrl 12411
en el ordenador desapareciĆ³ antes que en la app del mĆ³vil
I have won at least 4 episode races and didn't receive any gold bars.
Hello everyone ā
There is a new update
Version: 1.290.1.2
Please update, the problem has been fixed.
I thank the team for their great effort. ā¤ļø
It's been more than 20 days, but my problem hasn't been resolved yet. I'm still not receiving ad boosters. Even after two recent updates, I'm still not getting the ad boosters.
this level opens and immediately says you lost the level with zero moves made. I believe thereās a glitch in this level. Itās been happening for two days.
As i can read here and also on other platforms, ads like Temu, Zeekr ,..even a Grey screen pops up every now and than ā¦are horrible. Players from Candy Crush are complaining already for months about this issue. Why doesn't Candy Crush solves this problem.., or stops with this ads..They make you click on the ads..for Temuā¦
Good afternoon everyone. After finally getting past level 5792 and another level I took a break. Now how do you get past level 5794? Enjoy the rest of the day.
I wished the candy royal competition was given to me a bit more often. Last time I got it 4-5 days ago and I play this game 3-4 hours daily and I wished for it to appear a bit more often. Thank you
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
