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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I have asked numerous times how to unfreeze my game. I get the same reply everytime to which I have replied that I have already tried these options. I can not play Candy crush and am getting zero help from King Community to correct the issue
Sorry but yes, you are right we could not help you. The community is not what it used to be. They used to respond when I tagged them in 2024, but 2025 is apparently different. The same goes for the game itself. If you want my honest opinion then you really aren't missing anything by not being able to play. This game has become just so boring.
Still haven't gtten an answer. So much for support from King Community. Guess Candy crush will be done for me since cant play anyway
Poor service Never did get an answer on how to unfreeze my account even after numerous emails
I phone version 7 plus
Welcome to the community @Headnurd ! As this is your first post here you are being a little hasty to judge that we have given you zero help! Let me try to flag the helpful moderators and Community Manager for you to see if they can come up with any suggestions. Unfortunately, being a player myself who never experiences this type of problem, I cannot myself offer any advice. It will help others in the community if you could give us this information though: Which device do you play on and do you play via Facebook?
@PummyRaj
@QueenB
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The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Hello, I actually have 2 separate accounts that I play on. My main account that I had been playing on since May of 2023 is at level 18,494 and the 2nd account is at 1,611. I started the 2nd account in September because I thought it would be fun to start again from the beginning and I haven’t really played on my main…
I collected all the tapes in the right timeframe but did not get my 300 goldbars. That feels real unfair. Is it still possible to get them? I earned them fairly.
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Bölüm kazanamadığım zaman reklam izleyip ek hamleler vardınşimdi yok herşeyi niye zora sokuyorsunuz anlamadım amacınız nedir
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…