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How can I get my progress back
Thank you. My game Is ID is 11563210562
My level is 1296.
Thank you in advance for putting me back on track
Hi @CandaceB and welcome to our Community!
If you no longer have access to the email that you used on your King account, please create a new account and let me know the Game ID and level you were on and I will help you out.
Hi dear welcome to our community
please try to recover Your password. From Reset Option.
Hi and welcome to the community.
Can you get to king.com? If so, you can try logging in through king.com and enter your email address. You should see the "recover password". Not sure if you have to try to enter a password and then you get this or if you see it as soon as you type in your email. Either way, click on the recover password and it should send a temporary password to your email account.
Thanks.
@CandaceB Hi and welcome to the community:)
Since you can't access your old one, you can create another account and then tell us your last level and your game ID which is a 10 digits number that allows your game to be located. Then CM @Crazy Cat Lad could manually restore it when he's at work.
You can find your game ID HERE
New here? Sign in or create an account to join the fun.
Thanks @CandaceB !
I have restored your game on your new account to level 1296.
Happy crushing!
https://community.king.com/en/candy-crush-saga/discussion/309312/i-forgot-my-password-and-cant-access-my-email-connected-to-my-account-i- want-to-keep-my-progress This link will help you to restore it
Greetings! I would like to restore my level since I forgot my password but no longer have access to the email used.
My current game ID on my new account is: 12683413195
The level I left off on: 459
Thank you for your time! @Crazy Cat Lad
@fabloia Hi and welcome, I will tag the CM so he sees you message but if requesting this type of thing you can do it through support or you would need to tag the CMK to your post so he does not miss it
@Crazy Cat Lad
Thank you
Thanks for letting me know @Freddy_
Hi @fabloia and welcome to our Community!
I can see that Player Support already restored your game back to level 459.
If you have any further issues or concerns, please reply back to them.
Can you restore my levels from my old account to my new one?
My old game ID is 6910334926 and my new one is 8370770456. I am on level 1274.
Hi @urmom10 and welcome to our Community!
I assume you play Candy Crush Soda since it was that game I could find with the Game ID:s. I have now restored your game on the new account.
I log in via facebook My User id 1520064742 I am locked out as entered present date not date of birth!!! I am on level 1993. Please help
I forgot my password I do not have Facebook also. When I use the forgot password the email link does not work it says error 404 my Android is updated and game is updated also please help I'm at level 2000+
Help please
Hi. My child changed my email address on my account and I now can't reset my password. Please help. My ID is 11228971615. Thank you.
Good evening,
I ran into the same issue. I reached level 4205, so you can only imagine how shocked I was to see that I could no longer reset or access my account. My game user ID is 13029963501
Hello, my king account is linked to my email and I've forgotten my password, whenever I try to retrieve or reset using the link sent to my email it doesn't work, it just searches the kingdom and gives an error mesg
Hi, I changed phones and I cannot remember my password and no longer have access to my email linked with my Candy Crush Saga.
My old User ID is: 12761029845
My new User ID is: 13961019179
I left off on level: 849
Thank you! @Crazy Cat Lad
Comprei no jogo e não chegou a compra
Hallo kann mir jemand helfen komm bei Level 18 527 nicht weiter? LG Moni
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Ganhava vidas extras agora já não ganho mais ,sempre era uma ajuda para avançar na competição.
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
