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Why can’t I open CCS Lives Inbox to receive lives sent from team members?
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Sweetie_Pie
Posts: 18 Level 2
in Support
Best Answer
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@Sweetie_Pie Hi , if you have done all the troubleshooting, you will need to contact customer support from your game so they can look in to your issue. You can also use the contact us at bottom of page but you will need your game ID for this.
If your playing soda you would be better of posting in that forum to see if others are experiencing the same issue
Thanks
Answers
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Hello @Sweetie_Pie and lovely day to you.
Understood that you are having issues in accepting the lives in your inbox and received the message asking you to join team or create one.
May I know which device are you playing your game? Have you tried the simple trouble shooting steps as per below?
- Exit game and check for latest update (version 1.182) and update the game.
- Restart your device.
- Log back into your game as usual and check inbox.
If you haven't tried the above steps, please do so let me know the device that you're playing and I'll try to get more info to help you out. Kindly click on the "quote" button on this message to reply me 😊
Thank you and happy gaming.💕
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@Sweetie_Pie Hi , if you have done all the troubleshooting, you will need to contact customer support from your game so they can look in to your issue. You can also use the contact us at bottom of page but you will need your game ID for this.
If your playing soda you would be better of posting in that forum to see if others are experiencing the same issue
Thanks
