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The email I used to create my Candy Crush account no longer exists. I would like to update my profile but I don’t remember the password that I used when I created the account.
Hi @Matt72 !
If you no longer can access the email that you used for your King account, then please create a new account with another email.
Then let me know the level you were on and the Game ID and I will manually restore the game for you on your new account.
Hi dear
Try to Reset your password.
Or please do as freddy_falkner Mentioned.
Hope you will find your progress.
@Matt72 Hi and welcome. Can you please edit your emails out of the post as this is your personnel information, just go to cog wheel and edit.
If you cannot log in to the game or remember your password. If you create a new account and post the game ID and level you were on we can pass this to the CM who can manually restore your game.
Hope this helps
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
