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Game not working
Answers
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Hi there and lovely day to you.
Understood that you are required to play a level to start the Fast Race. This is not an issue, after you've completed an episode, you must clear the first level of the new episode to activate the Fast Race! 😅😅
If you keep receiving the message asking you to play the level first, this mean you are stuck on that level and not able to advance.
If that's the case, you may want to keep trying and refer to some gaming tips from YouTubers on that particular level and may be try to use some boosters, if you have sufficient to spare but use them wisely.
After you've pass that level, you will be able to race again 😊 good luck and happy leveling 🍭🍬💪🏻
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I have done that.. infact i have seen on my mobile that i have cleared a Level.. but still the same message... i have Lost to receive so many gold bars in this case
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This is the screenshot of what happens every time
I just win the race but cant claim the prize :(:(:(:(:(:(:(:(:(:(:((:((:(:
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Hi once again.
Ok screenshot is quite helpful to understand the issue please tell me have you done the normal troubleshooting process by Log out, update your game application, Restart your device and log in again.
If yes then please provide us your game ID and we will report this to our game team to have a response from them on it.
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It shows you have the green quest to go. Which green quest did you choose? Did you complete that quest?
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This is the screenshot of what happens every time
I just win the race but cant claim the prize :(:(:(:(:(:(:(:(:(:(:((:((:(:
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Hello... this is the screenshot of my user id... thank u so much for your help.. awaiting further reply
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Ok shashi i am tagging it to our CM to have a look at your game and help us here. But you need to be patient with us as it is weekend and he will only answer in his work hours most probably monday or maximum by tuesday.
Take care and stay safe.
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Ok thank you dear... its highly appreciated... awaiting a reply soon
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Welcome to Sweet King Community! 👑
By the way, their team is still testing this new event that's means it's still not complete to be fixed to everyone mostly. So you can continue to play levels with other features. 😊
If you want to win gold bars on this game, you can join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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