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Passed the relevant levels to get gold bars but did not receive my 50 gold bars reward??????
Ayuda soy nuevo.
Hi and welcome
Very sorry about that and yes some other players also reported the same about gold rush event. Please try to contact again to them but with different topic and hopefully they will respond. Normally they do respond within 72 hours.
Best of luck.
Wow, another event with a big glitch. There have been several reports of players not receiving rewards from this event. Please contact customer support but be patient. They are probably swamped with requests. Once you have a ticket number you need to reply to that email. Good luck and have fun crushing.
@Lady_Boden Hi, Unfortunately the community can not help with missing rewards, we can only point you in the direction of customer support. So you may have to be patient and wait from a reply from customer support
Thank You
Have been on to support team several times & still no answer!!!!
Hi and Welcome to our Community
Please report this to our Player Support Team here, put your game ID there
How to find your Game User ID on mobile devices and the Windows app check here and on Facebook like this.
@Lady_Boden Hi and welcome. please check you game is up to date and log out and restart your device, then log back in and see if this activates your reward. Also if playing via an internet browser also clear your browser cache. The community does not deal with any missing rewards
For any missing rewards
Please email Player Support directly from the game.
When sending an email directly from the game
Go to the game's Start Menu, then Settings - Help Center - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
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had recht op 200 goudstaven bij spelden evenement en heb deze niet ontvangen candy crush saga( toen wel onder email adres benoit.vandevelde@skynet.be
I lost my more then 10300 golden bricks premium currency of game while signing up for the first time from my 1 year old guest account my levels are same but my all items are gone now I can't level up without any items kindly give me any kind of support
My profile picture has been changed again and I didn't change it?
I am not getting the 50 yellow candies to show up which are needed to get past level. Have purchased max amount of extra moves and NOTHING
The spinach/bok choy ad doesn't work and keeps crashing. It's very annoying. I'm no longer getting any extra moves, boosters, or levels. The game is unplayable without it. Like so many others, I just keep getting that ad. Please remove this ad so the game becomes playable again. Thanks in advance.
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
