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We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
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🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
Treat Calendar freezing the game
Answers
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I too, am having issues with freezing at the daily treat calendar and am unable to play game or get out of it. Android phone. Have tried all the above stated "fixes":cleared cache, signed out, rebooted, uninstalled(lost all my boosters), reinstalled... Still freezing, still cannot get out, close, or play...any other suggestions??????
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Hi @rollicr we dont have a timeline but i am sure it will be soon. Just be patient. This issue is probably a bug with the current update. The only solution that worked with some players was reinstalling the game but i wouldnt recommend that because of loss off boosters. Just hang in their crusher.
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Hi @rollicr, welcome to the Community!
ℹ️ The issue has been reported & is currently being looked into by King. Hopefully, a fix will be released soon.
🔹 With that in mind, make sure that your Game is updated to its latest version (that way you'll be certain to get the fix upon its release).
- You can manually check if you have the latest version of the Game by visiting your App Store & seeing if the button next to your Game App shows 'Update'. See the links below to get more information on how to do this.
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We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
As you already know, this is a temporary problem and the cause of the problem is being investigated. You can avoid the problem by restarting the game at the time of the problem and we hope you get rid of this problem very soon.
Thanks in advance for your patience and support.
