Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Treat Calendar freezing the game
Answers
-
Hiya there crusher
Nice it helped. Reinstalling the game seems to be the only solution to the calendar problem which is unfortunate since reinstalling means you loose boosters but you keep the lives and gold. Sorry for that.
0 -
@kqferrier Hi and welcome, the issue has been reported and we are awaiting news on this,
Try clearing the game cache of you device and log out out and restart your device to see if this helps
At the moment we have had people saying reinstalling the game solved the issue, but in doing this if you play on a mobile device you would LOSE any stored BOOSTERS and LIVES
Thank you
0 -
I have the same issue. Tried the recommended solutions to no avail. I’ll just take a Candy Crush break until bug is fixed.
0 -
Welcome to the King Community 😍
We understand this is a frustration to you but the problem is an unintentional error. Work is underway to resolve the issue and we hope to be able to deliver the good news very soon.
Keep enjoying the game.
Thanks!
0 -
i got this problem last night, got tired of waiting and unistall the game than installed again but i lose all my boosters.
There is anyway to get those back? Im not sure but i think i lose some gold bars also
Thanks, love the game, hate the glitch
0 -
hi dear welcome to our community sorry for the inconvenience .
The issue has been reported and we are awaiting news on a fix for this at present.
You can try logging out and clearing the cache of your game and then restart your device and log back in and see if this solves the issue. but when we uninstall the game or change the device all boosters will disappear from game because its saved on your own storage not online anywhere. only game progress and gold bars saved online.
please check this page 👇
0 -
hi dear welcome to our community sorry for the inconvenience
The issue has been reported and we are awaiting news on a fix for this at present.
You can try logging out and clearing the cache of your game and then restart your device and log back in and see if this solves the issue
0 -
its great.
when we uninstall the game or change the device all boosters got disappeared from game because its saved on your own storage not online anywhere so sorry for that.
please check this 👇
0 -
Hi and welcome to the community.
Very sorry about that but unfortunately this error has occured in the game. Studios are working on the issue to resolve it and hopefully soon it will be rectified but as this is weekend you might have to wait for some time. Thanks for having patience with us.
0 -
Hi and Welcome to our Community
This is already being looked into and hopefully fixed soon.
Have you tried force closing/ force stopping the app, then restart the device and open the game again? That should help.
0
