Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything thatâs not Candy-related with other Candy players!.
I am not receiving any lives friends are sending me. I also deleted my candy crush and downloaded it again. Not only I am not getting my lives now I lost all my boosters
Hi and Welcome to our Community
Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.
This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.
Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.
Check also the page here about the Lives.
Welcome to Sweet King Community! đ
Very sorry for your problem! đ
â ď¸ So please attention when you have trouble to lose all of your boosters! â ď¸
1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game!Â
2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved.Â
Itâs best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.Â
We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help. đ
By the way, these events/features are still helping you to earn boosters/gold bars on this game. đ
You can also check this information :
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. đ
đ Have a nice and safety day! Sugar Crush! đ
hi dear welcome in our community sorry for the inconvenience
this problem is already reported and Studio is working on it
please read this đ
sorry but when you uninstall the game or change the device all boosters and lives mail got disappeared from game because its saved on your own storage not online anywhere .
please Read this for more information đ
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, Weâre aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. Weâve reported this to the Studio and itâs now under investigation. If youâre affected, please: Confirm youâre logged into the correct Facebook accountâŚ
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
