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I cannot sign into my account, the store, or anything. It tells me there is a connection error and has been this way for weeks.
Hi and Welcome to our Community
Make sure update your Apps . and please check this page
hi dear welcome to our community sorry for the inconvenience
please clean cache /history files of your device log out from game reboot your device And Try to connect after some time.
Be sure you have updated version of the game and Have a good Internet connection Also.
Hello there @KT131313 and @missielillie and good day to both of you.
Please be informed that the connection error is an on-going issue that affects the game on intermittent basis. However, fix is still in progress.
Do try this method once a while, whilst on the game, disconnect your device from the internet, wait for several seconds or more, then reconnect your device to the internet. Wait for all the images/icons in the game to be properly loaded before playing a level.
Go to the event/shop tab to check on the accessibility.
Please let us/me know if you need help with other issues in the game.
Thank you ☺️
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
Check if that is your problem?
Thanks!
I am having a connect error problem
Yes I have tried that, no luck. Checked all my phone settings too.
Have you tried logging out, updating your game and restarting your device? If not see if that helps.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks