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I cannot sign into my account, the store, or anything. It tells me there is a connection error and has been this way for weeks.
Hi and Welcome to our Community
Make sure update your Apps . and please check this page
hi dear welcome to our community sorry for the inconvenience
please clean cache /history files of your device log out from game reboot your device And Try to connect after some time.
Be sure you have updated version of the game and Have a good Internet connection Also.
Hello there @KT131313 and @missielillie and good day to both of you.
Please be informed that the connection error is an on-going issue that affects the game on intermittent basis. However, fix is still in progress.
Do try this method once a while, whilst on the game, disconnect your device from the internet, wait for several seconds or more, then reconnect your device to the internet. Wait for all the images/icons in the game to be properly loaded before playing a level.
Go to the event/shop tab to check on the accessibility.
Please let us/me know if you need help with other issues in the game.
Thank you ☺️
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
Check if that is your problem?
Thanks!
I am having a connect error problem
Yes I have tried that, no luck. Checked all my phone settings too.
Have you tried logging out, updating your game and restarting your device? If not see if that helps.
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
