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Hi,
My Game store is not Working.
It always says "Failed to Contact the Store"
I cannot purchase boosters,
I Cannot Purchase Gold Bars.
I Cannot use Win Moves Spin.
I Cannot Use my Existing Gold Bars.
Is Any Help Available here
Regards.
Abubakar Sattar
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
Please feel free post in new thread since this from 2020 . Thank you
Hi. I am can not contact to app store.
My Game ID:6796528909
Hi and welcome to the community.
This is often caused by a bad internet connection. Do the troubleshooting process to see if it works, but this is a known issue and might be unsuccessful.
Hi.
Welcome to the sweet King community. This connection error is being investigated. But I can tell you that some players managed to solve it by turning off the device's internet connection. Not the router or any other gadget. Only the connection of the device you are playing on, for a couple of minutes, with the game open. Then you turn the connection back on in the device and the problem is solved. Please let us know here if you try this and it works.
Thanks and keep enjoying
11729139974
Failed to contact app store
You can also see below link for some trouble shooting tips. That might work but if not then you may proceed for reinstallation. ( you will lose boosters).
Thanks.
Hi and Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
If the problem remains the same, you need to follow the steps below.
You will find complete information HERE and of course tell your Game ID there.
Thank you.
@Abubakarsattar Hi again, As per post above this is a widely know issue that they are trying to fix. All you can put your game id in the post above and barring that try uninstalling the game and reinstalling, but if this is a mobile device you will LOSE any stored BOOSTERS and LIVES.
Or try contact customer support link below
Thank you
@Abubakarsattar Hi and welcome please see post below for more information on your issue
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