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Lost levels

susan111
susan111 Posts: 1 Newbie

Hi I play on my facebook account but the website wouldn't let me log in with that email or password, I have installed candy crush on a new device and lost all me progress I was on level 1100 and something but can't remember the exact level just wondering if anyone from support can help me retrieve my levels as I am reAlly upset they've lost them.this is the 4th time I have lost them since starting to play candy crush and I've only just learnt about this feature.

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