Why do i keep getting asked for my date of birth?

Alienscar · August 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1772333#Comment_1772333

Hello @Linda_32SWIM44 because you entered the date as 'todays' date the system now thinks you are too young to play Candy games. All you can do is contact King Support and hope that they actually help you.

Alienscar · August 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1773212#Comment_1773212

Hi @MandiC, Shellb was asking your age because you have to be over 13 to download the app, and you have to be over 18 to make purchases.

shellb81 · August 2021

I was asking because if you are over 13 and put in the correct date of birth then it sounds like a glitch with the game.

Crazy Cat Lad · August 2021

This age control is now being rolled out since you will need to be at least 18 years old to be able to play all King games. If you are over 13 years old, you can play most of the King games with the approval from your legal guardian.

When entering your date of birth and you don't accomplish this, then the game will be blocked.

hindes57 · August 2021

It is asking me for mine too, but when I put the date in ( many many moons over 13) the continue button does not highlight so cannot press it.

shellb81 · August 2021

There's definitely a glitch then. I had an email from them saying the new age restriction regulations don't come into effect until 2nd September so really this should be removed until the technical issues have been resolved

lorcaz · August 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1773975#Comment_1773975

Mine is the same, so unable to play, not happy.

Nadapriya7J · August 2021

I love candy crush

Nadapriya7J · August 2021

But very tough to play 2943rd level

LazyVampire · August 2021

I just replied to another post about this, but then I went to FB and tried again. In my frustration I tried a couple of things. I put my cursor at the number of my birthday and pressed enter a couple of times. Then the "continue" button changed to green and I was able to play.

Why do i keep getting asked for my date of birth?

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