Candy Crush Saga fails to download on my macbook pro and will not launch from king.com, Why?

nsiever · September 2021

I play Candy Crush Saga daily. All of a sudden it will not download to my Macbook pro and will not launch from king.com. What happened?

geete2400 · September 2021

same with me for a few days now

kiara_wael · September 2021

Hi and welcome to the King Community

If the steps HERE doesn't help, please play via the Windows app instead until the game is working for you again.

You can download the Windows app from HERE if you have a Windows PC, when opening the game, connect it to your Facebook to sync all levels.

nsiever · September 2021

I do not have windows and I do not want to play on facebook. I want to play on my MacBook Pro as I have been for a long time.

kiara_wael · September 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1798815#Comment_1798815

Hi @nsiever , Thanks for replying , This issue has been reported. 👇️

https://community.king.com/en/candy-crush-saga/discussion/271239/why-can-t-i-log-into-king-acc-on-candy-crush

Gabriela76 · September 2021

I´m having the same problem, king.com does not gharges the games anymore. I think it´s because this new recaptcha, that is not opening. It is a problem of the king.com. When you will fix it, please?

Sukanta_Biswas · September 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1799875#Comment_1799875

Welcome to the King Community.

Can you show me a screenshot of the captcha so we can report the matter to our team?

Thanks!

nsiever · September 2021

How do you screenshot a laptop?

Sukanta_Biswas · September 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1800032#Comment_1800032

Sorry for late 😊

For instructions on how to take a screenshot please visit here👇

https://www.take-a-screenshot.org/

Thank you!

nsiever · September 2021

How do you screenshot a laptop?

Sukanta_Biswas · September 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1800120#Comment_1800120

In the top right corner, click on the gear icon in the upper right part of your browser, then select “Internet Options“. Click on the “Privacy” tab and select “Settings” in the “Pop-up Blockers” section. Search for Captcha.info and click the Remove button to remove the site.

Then see if you get the same problem.

Candy Crush Saga fails to download on my macbook pro and will not launch from king.com, Why?

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