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 ⛔ Connection Issues All Games - More info HERE
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📿 Sam's Streak - "There are connection issues right now..."
Answers
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I won an event and received a message that there were connection issues, so I never received the award. Also, the second level chocolate box was halfway completed and has now disappeared?? This is the second time that has happened also.
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Hi and Welcome to the King Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
If the problem remains the same, you need to follow the steps below.
You will find complete information HERE
and If you miss a reward from any other feature, please report this to our Player Support Team here,Â
The screen shots are from all stats features and there are no rewards given from those
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Mine is not connecting to the server
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Mine is saying there are connection issues right now
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It is also saying make sure you are online - which I am
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though I’m connected to the internet but still it says “There are connection issues right now. Make sure you’re online to take part and sync your score.” Please help me
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Hi and welcome to the King Community
Some Players reported with same issue , I will give feedback this to the game team
meanwhile please Check app update - Log out game - Restart Device - Open game and Log in. Thank you
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took the steps you mentioned, but still the same issue
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I was number 1 in the Sam’s Sweet Streak. I did not receive rewards and their is a circle that just keeps spinning and is locked up I guess.
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that spinning circle shows that your game "sticks" .
There have been many reports about sticking characters and game freezing after the last game update. You can try the support center, but I don't think they can help you.
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This discussion has been closed.
