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📿 Sam's Streak - "There are connection issues right now..."

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Answers

  • kymmintx1968
    kymmintx1968 Posts: 7

    Level 2

    I came in 1st on Sam's streak and never received my prizes. It just looked like it was loading and the next time I entered the game it was gone! what do I need to do to get the prizes I earned?

  • longjenniferd
    longjenniferd Posts: 3

    Level 1

    Same here, the day it ended it showed that I got first place but claimed to have connection issues with a loading spinner. Refreshed, restarted, was logged in fine but didn’t work.

    The next day the whole thing was gone without ever giving me the rewards.

    I tried to email support, but they refuse to respond and just send me here.

  • longjenniferd
    longjenniferd Posts: 3

    Level 1

    Same here, the day it ended it showed that I got first place but claimed to have connection issues with a loading spinner. Refreshed, restarted, was logged in fine but didn’t work.

    The next day the whole thing was gone without ever giving me the rewards.

    I tried to email support, but they refuse to respond and just send me here.

  • Bromsue
    Bromsue Posts: 1

    Level 1

    Same here. Did not get my prizes for winning Sam's streak

  • Hustler07
    Hustler07 Posts: 2

    Level 1

    Will we ever get this reward we earned for this game or will we lose it?

  • gromerj
    gromerj Posts: 0

    Newbie

    I finished 1st in my sams streak last week. And when i logged into to receive my winnings, the section would not load. I tried for days. Then all of a sudden a new sam streak has begun. So is there a way to go back and verify my first place winnings? Thank you

  • kiara_wael
    kiara_wael Posts: 156,939

    Hi and welcome to the King Community

    Nothing todo until this issues fixed, but If you miss a reward from any other feature, please report this to our Player Support Team here

    The screen shots are from all stats features and there are no rewards given from those.

    For more Informations here


  • sparkyjones
    sparkyjones Posts: 0

    Newbie

    I have won Sam's Sweet Streak three times times, but the connection has never worked to receive the reward. It's currently circling again and was wondering if you could help.

  • arwen777
    arwen777 Posts: 1,394

    @sparkyjones unfortunately this is an issue that many players currently have, including myself. It's my understanding that there isn't yet a fix but the glitch is being investigated. You can read more about it at the link below:


  • cindydrich
    cindydrich Posts: 8

    Level 2

    This is another example of me winning games with rewards and NOT getting them

This discussion has been closed.

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