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my levels not updating in facebook

sweet_ramoosweet_ramoo Posts: 11 Level 2
edited October 2021 in Support

in my mobile I reached 4118 but in facebook its still in level 11 only, i connected my account in facebook but still not updating.

Can you help please.

Best Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 23,467 Candy Moderator
    Answer โœ“

    There is nothing to fear and you will have each level but each old level will have two stars. For example, you passed a level with one star and another level with 3 stars, but after resetting, each level will have two stars but you will not lose any level๐Ÿ˜€

    Go to the game's Start Menu, then Settings - Help Center - Game progress - Game did't save - Scroll down - Contact us and send them an email.

    Of course mention there what level you were at.

    The contact form will be as follows.

    After you send the mail, you will receive an email from Player Support๐Ÿ˜Ž

    Answer โœ“
  • Hey! Would you like to give us your opinion?

  • Sukanta_BiswasSukanta_Biswas Posts: 23,467 Candy Moderator
    Answer โœ“

    Of course we will be happy to help you. However, if you do not get the solution from the player support, we will solve your problem๐Ÿ˜€

    I hope to hear from you soon and thank you in advance for your cooperation!

    Answer โœ“
  • sweet_ramoosweet_ramoo Posts: 11 Level 2
    Answer โœ“

    Sukanta_Biswas special thanks to you.

    my issue fixed with customer support


    Really appreciate and thank you.

    Answer โœ“
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