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This afternoon, CC has switched to portrait mode on my iPad. No other app is doing this.
Iāve tried locking the screen to no avail.
Anyone any ideas as to how to fix this?
thanks
JBH100
This test ended in December 2021.
There is a similar test running in February 2022. You can find a new thread about this here:
There is a play test in the game on mobile devices where the game is only available in portrait mode.
Therefore landscape mode is not available for some players at the moment.
The play test started this week and will approximately be live for a month.
We hope that you can enjoy crushing the candies in portrait mode during this time!
Hi and welcome to the King Community
For more Info here
Can someone tell me why I can no longer play Candy Crush Saga in landscape orientation?
Well Iāll just be collecting my daily bonuses, no more playing or purchases until the game reverts back to landscape!
Itāll be less costly too!
Good job the banks donāt do tests in live apps! Not sure why King havenāt identified testers who could do this in Beta versions rather than release this to the live community with no notice! Very unprofessional in my view!
Disappointing that the change to portrait appears to be committed to, am sure some iPad players will continue, but certainly not allā¦. As I said yesterday, seems all a bit Microsoft in its approach to customers š„
I think youāll lose an awful lot of players!
Well I wonāt bother playing then. I donāt like and struggle with portrait mode!
Welcome to the King Community.
Yes, a new test has started, that's why you can't play the game in Landscape mode, and you can find out the details on the first page.š
Thanks!
Mine changed too! Unable to play in landscape since 25-10-21. Struggle playing in portrait mode!
Wow only playing in portrait mode on the Ipad. Not sure in what year you are living but for me unplayable at this point in time. Don't know who made that decision but at my company, he/she would be fired on the spot. Please give me my landscape back. If this will take more than a week I will be gone.
Hello,
I created an account for this page for this bug/test. What a real disaster to play candy crush in portrait mode on the iPad. I will hope that this test will be aborted as soon as possible. What is the point of this test?
Please fix this as soon as possible š
Hello dfghjk01 there is nothing that can be done to fix this at the moment. The mandatory portrait mode is the result of a test being run by King.
Please leave your feedback in the thread linked by Kiara, so that King might realise how unpopular this kind of test is.
Hi and Welcome to the King Community
Please check this page for Informatiosn
A few days ago my game went into portrait mode on my iPad. I have this turned to lock on my device but the game overrides this. This is extremely annoying. Can you please fix it?
Hi @Glay55 unfortunately you are the victim of a test that is currently being run. I would suggest you leave some feedback in the thread linked by Kiara to add to all the other people that aren't happy wirh this change.
Please check this page
I play candy CCS on my iPad in landscape. Now can only play in portrait, I donāt like it, my iPad is set up to be used in landscape. I will stop playing this game until it is changed back to being able to play either orientation.
Can I please get a notification in 5 months when you have returned š
I have decided to delete the app and find something else to play as I just canāt adapt to being forced to play in portrait, it is inconvenient and uncomfortable. Shame, I was making great progress but maybe Iāll have more free time now!
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Changed mid morning yesterday, fine before went to make a coffee and then ā¦.. portrait mode ahhhhhh š«
So very annoying if I wanted to play in portrait mode I would turn iPad! Now no choice at all as wonāt alter. Unsure if will continue playing as very irksome to alter set up each time want to play for a few minutes.
Why has the orientation been changed? This is outrageous. I use a Samsung tablet and on android so nothing to do with an Ipad/iPhone. I have it locked on landscape and it changes as the game starts. U have ruined this game. Change it back now please. I am extremely upset.
It would be nice to hear back from the developers on this!
I have the same issue. Cn you please fix it.
Same problem.
Hate the change in orientation!
You will lose many players because of this issue. Please return the game to how it was so I can play in landscape mode again. I will check back in a week and not play till then.
Why has the orientation been fixed in Saga? 8,000 levels in on an iPad, now an unnecessary change?
have you been bought by Microsoft? They are usually that sort of prescriptive
Hi @blueshirt you have already raised this issue in the discussion below.
Please note that you aren't the only person suffering from this unwanted change as you can see below
Please change back to allowing landscape mode when playing!!!!!
Playing in Portrait on my iPad is not how I want to play the game. Why change it? If I wanted portrait I would have played on my iPhone. Bring back landscape.
Need landscape backā¦ hateful playing on portrait on iPad
Hate portrait mode. Will stop playing and purchasing if not switched back How rude I should have the choice. Have been playing for about 9 years.š«
Dear developpers it would be real nice if someone would answer us on this issue I will not play wiith a game thar has a pieces of blocks hidden or doesnāt have a friendly user friendly interface on my IPad. So ar least can you tell us that you are working on the issue?
Yep, same for me. Only portrait mode now which is horrible. Not going to be playing Candy Crush for much longer if it does not get fixed š¤¬š¤¬
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
whereās my 30 gold bars after passing to level 6200 I fill cheated
This is happening a lot. Anyone else?
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Boa noite! Gostaria de mostrar minha insatisfaĆ§Ć£o com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porĆ©m o jogo fechou de forma repentina, ganhei um brinde por isso, porĆ©m perdi o Super Brigadeiro. Gostariaā¦
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
