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🍫 Chocolate Box - Server error!

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Answers

  • aliciagreen
    aliciagreen Posts: 2

    Level 1

    I have version 1.214.0. It doesn’t give me the option to update. I have an iPhone 12 Pro.

  • Annsie
    Annsie Posts: 8

    Level 2

    @Alienscar I play on my iPhone. I purchased the Season Pass a couple days ago. Thought I would receive all the rewards on that side but didn't and ever since have the "claim" notification with nothing to claim...on top of the Chocolate Box server error.

    Thanks for your reply.

  • Alienscar
    Alienscar Posts: 16,464
    edited November 2021

    Deleted

  • DaKidd24
    DaKidd24 Posts: 1

    Level 1

    Chocolate box still not loading my game is updated turned phone off on plenty of times

  • Alienscar
    Alienscar Posts: 16,464

    Hi @Annsie and @aliciagreen I have just googled the iPhone app and you are right, the current app version released for the iPhone is 1.214.0.1. This version was released on 28th Oct, so I would guess this means you will have to wait until Apple release a new version.

    Just to be sure please post your app version in the Chocolate Box - Server Issue as requested by Crazy Cat Lad.

  • aliciagreen
    aliciagreen Posts: 2

    Level 1

    I still can’t use my chocolate box. It still says it can’t connect to the server. I have version 1.214.0. I have an iPhone (iOS 15.1). Please fix this issue!!!

  • babidol690
    babidol690 Posts: 1

    Level 1

    Still getting server error! Version 1.214.0.1.

  • Alienscar
    Alienscar Posts: 16,464

    Annsie are you saying that you purchased the Gold Pass, but didn't receive all of the rewards?

    From what I gather the claim button is an issue for everyone. I only use the Free Pass side, but I also have a constant claim button.

  • Alienscar
    Alienscar Posts: 16,464

    @aautz1 are you an iOS user by any chance?

  • Annsie
    Annsie Posts: 8

    Level 2

    @Alienscar Yes. It was the first time I purchased. Maybe I'm misunderstanding what I'm supposed to get, but I received a couple of boosters and that's it. Not too concerned - just won't buy any in the future. The "claim" notification was more my question there.

    I'll post my iPhone version on the other thread as well.

    Thanks.

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