Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @Iris7 , welcome to the King Community!
Thank you for your feedback, if is helpful and can be passed on
As you may already know, the issue with chocolate box has been reported to the Candy Crush game team in this discussion Here .
The cause is not fully known and work continues on investigating and finding a resolve by our Game Team. They are asking us to bear with them
Please continue playing while watching your how your game responds and keep checking the link above for any new information
Please continue your feedback here
Thanks🤗