Strawberry shortcake ad freezing game (fixed)

mleon21 · August 2022

The strawberry shortcake ad is broken and don’t let You close out after it’s shown. It’s forcing a restart of the game which is really frustrating. I’m in an iPhone 12 in case info is necessary.

Crazy Cat Lad · August 2022

We had some issues with ads freezing the game, but this should already be fixed.

If you still experience this or the issue comes back, please post about this in our Support area here:

https://community.king.com/en/candy-crush-saga/categories/support

Kim_Hauge_Crahan · August 2022

Why does your new strawberry shortcake ad lock up my game?

slokc · August 2022

I am having the same issue with the Strawberry Shortcake ad. Please fix it.

Corka · August 2022

And Candy Crush Jelly is doing the same thing.

tanklette · August 2022

Every time it loads it forces me to restart the game. This has caused me to lose my streak - during the Pot of Gold event. Bummer. I actually have a bit of time to play today but keep running into this issue and so am moving on to other things.