⛔ Candy Royale pop up freezes the game app! (Know Issue)!

GarfieldAB · October 2022

https://community.king.com/en/candy-crush-saga/discussion/comment/2417016#Comment_2417016

I have the same behavior happening. When i fail a level, the popup Try Again is stuck. I have to close the game. So frustrated as i loose time on the candy 30 min. I got. 😡

carlyt6 · October 2022

I was on level 4/7 in candy royals with ZERO other competitors when the app crashed! This means I lost 500 gold bars ☹️☹️☹️… is there anything I can do to get this opportunity back? So disappointing.

kiara_wael · October 2022

https://community.king.com/en/candy-crush-saga/discussion/386175/i-lost-500-gold-bars-when-the-app-crashed-on-candy-royale

Hi and Welcome to the King Community

Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

Contact us

https://soporto.king.com/contact

Lindark · October 2022

Oh no! So sorry to hear this happened to you :( It's so unfair when the game unexpectedly crashes, it happens to all of us. Most times there isn't much you can do besides start over :(