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Hi @Dafreak, I have no direct contact with the studio. I'm just another player, like you, who comes here to seek answers. Here is what I am going to do. I have a Facebook group and there is one member who is always at the top of the game. I just looked at a print screen that he posted in the group and he has completed up to and including 13610. I will ask him if he can come here and try to help you with that level.
@Werner_Cichy thanks for you reply. Have you ever purchased anything from the game? Do you still have the video ads? Everyone here who had the videos are saying that once they made a purchase the videos disappeared. I know that it's always in a testing phase so players are randomly assigned to test it. I never had the videos and I do make purchases but I didn't have it and then lost it after a purchase. So I'm wondering if you ever made any purchases and did you ever lose your videos.
Thanks for your quick response @Werner_Cichy! So if the players who are making the purchases and losing their video ads don't see them coming back then maybe it is because they made a purchase. Maybe these players need to find other ways to get free rewards. I can't think of anything else to add to this.
Well I certainly never bought any boosters since I started playing the game.
No ads to start with nor at the end of the game.
I am not one to give up that easily however completing this level without the boosters is mathematically impossible.
That's what I think anyway. For what it's worth...
Thanks for your time folks.
Appreciate your concerns