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๐ถ๏ธ๐ฌ Hot & Sweet right now in Candy Crush Saga!
Candy Royal pop up getting stuck and unresponsive! (Edit by CM: This is now Fixed)!
Answers
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Hello Mary @maryvb18๐ค Hearty Welcome back to our lovely King Community!
I am sorry to hear that you are encountering an issue with the Candy Royale event!!
Are you playing the game on a mobile device OR on Windows10 App version? There was a complaint this morning but it was on Facebook Browser version!!
** And, you shouldn't have to close the App every time got bounced off the event๐ถ๐ถ I will report about it to our Candy game In-charge๐๏ธ
** With regards to "losing the timed boosters" also should not happen if you close the App! I will report that too๐๏ธ
Please bear with us to get an update about both these glitches!! If you need further assistance or have more questions, please type your reply in the blank box given below.
Thank you for your patience and understanding๐
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Hello Jim @jim43bob๐ค Hearty Welcome to our lovely King Community!
I am sorry to hear that you are having an issue in the game!
Can you please tell me whether you are playing the game on a mobile device OR on PC? If you are playing on PC - is it on Facebook OR the App version through Microsoft Store?
Please post back your reply by typing in the blank box given below to my comment.
Talk to you soon. Have a lovely rest of the day!
** We do have a "search" button with a ๏ปฟ๐๏ธicon at top right corner of this screen๐
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Got it, Jim! Thank you๐๏ธ
I needed to know whether you are playing the App version OR on Browser. Firefox means, you are playing on browser.
This morning, another player complained about the same issue on their browser too. Our Candy game In-charge has informed that is being investigated and should be fixed soon. Please check this thread for your reference (click on the green letters to open the complaint).
When we are playing on Facebook browser version, we don't have to anything from our side, as the game automatically updates!
Thank you for your patience and understanding๐ Have a lovely rest of the day!
