🎬️ Video ads disappearing or not available

beergeek1295 · March 2023

I have been stuck on level 6501 for weeks now because I am not prepared to pay for extra moves. This has taken the fun out of the game. I understand the company has to make money but surely this can be done from ads?

Please bring the ads back!

adamgawlo · March 2023

Why don't I have ads that can help with the extra level and all my friends have them and I can't compete with them equally

kiara_wael · March 2023

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

DolphinBarb · March 2023

Test on all of us please. Family gets them and it makes me not want to play. I get some on cc friends. It is really frustrating 😤

missfavored · March 2023

https://community.king.com/en/candy-crush-saga/discussion/346223/why-dont-i-get-the-option-to-watch-a-video-to-get-lives-or-a-gift

Me also for months now I haven't had the video option, i've wrote to them,and to date I still don't have it. When my level fails I just lose a life and start over level. Very frustrating,because I've friends that have that option

missfavored · March 2023

I'm at level 4311 with no help in the game,sometimes u just want to delete or stop playing

Dafreak · March 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2560243#Comment_2560243

Thank you both,

Quick update: i deleted the app 2 weeks ago and will never play again.

Best decision ever.

Thanks God, I never paid for this bullsugar!

Give my regards to developers. Not!!!!

furnycuta · March 2023

Plecase help mele

kiara_wael · March 2023

https://community.king.com/en/candy-crush-saga/discussion/398262/why-the-video-are-disapiering-l-play-withaut-them-for-many-mounth

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

champeil · March 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/431666#Comment_431666

Sale for me no more ads at level 5080 impossible to play the nightmare levels I ´me fed up with that situation

🎬️ Video ads disappearing or not available

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