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Weekly events disappeared

CCRanger
CCRanger Posts: 182
in Support

So though all the chaos of the All Stars and my mind set on other things…. Going back and revisiting my screen shots and videos. Right after the semifinal round all my weakly events and challenges magically disappeared from my board. I would like to know why my events disappeared and what happened to the rewards. Still as of this moment neither and old events (last weeks) nor any new events (this week) has appeared on my board.

618AF1A7-0B74-48D6-B6E6-232D29F97C60.png


63D80FFD-8C4A-494C-A873-FF4A3EF5C80B.png


So here are a couple of boards that I had a slight lead on. 

A0BD5082-4861-423A-B4BE-04CAD10A0D5A.png


0624F5C9-4133-4ECB-850F-202A5980FE1B.png


And now magically they have disappeared from my boards. Hmm I just wonder where those awards went. And I can tell you that I had well over 800 on the weekly board before Sunday.

Answers

  • ruibike13
    ruibike13 Posts: 3

    Level 1
    edited April 2023

    *Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules 

  • kiara_wael
    kiara_wael Posts: 156,983

    Hi and Welcome to the King Community

    Please do the standard trouble shooting by log out, update your game application, restart your device and login,

    After login again whatever bonus feature you will get that is currently available in your game. Other than that, features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might be return to your game

  • ruibike13
    ruibike13 Posts: 3

    Level 1
    edited April 2023

    *Edited by CM: 🤔 Oops! Please repost in English so everyone can understand - Our House Rules 

  • saulorio
    saulorio Posts: 75

    Level 3
    edited April 2023

    Edited by CM: 🤔 Oops! Please repost in English so everyone can understand! Check out our House Rules!

  • kiara_wael
    kiara_wael Posts: 156,983
    edited April 2023
    https://community.king.com/en/candy-crush-saga/discussion/comment/2623115#Comment_2623115

    Hi and Welcome to the King Community

    We only use English in the King Community to ensure that everyone understands and can be understood. 

    Please feel free to re-post your question in English and one of our members will be happy to help you.

    Thanks for your understanding and have a lovely day!

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