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The game just glitched and I lost the level. This resulted in me losing my streak..
Answers
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Hi and Welcome to the King Community
Thank you for the feedback .unfortunately if you lose a level then we have to start from the beginning again or If you lose a level, while you're on a streak, you can choose to continue to play the level (and thus keep your streak) or to leave the level and lose your streak and associated rewards from the candy necklace.
for more info here
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Candy crush emailed me telling me to come here to find answers about glitches and I see a lot of people dealing with the same thing but no answers or resolutions smh. What a disappointment. I’m on level 4978 and it glitched yet again when I won the board so it didn’t save my game and I lost my streak. This is too popular of a game and a well funded game for this to be happening to the users and then you don’t even right the situation. Maybe it’s time to find a new game
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Hello @DBieri🤗 Hearty Welcome to our sweet King Community!
The opening comment was posted in May 2023, and many levels were reported since then!!
What is the issue you are experiencing in level # 4978? Also, which device are you using?
If you can give me as many details as you can, I will be able to report the level if needed.
Thank you & hope to talk to you soon🍫🍫
