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the game just glitched and I lost my streak of almost 400 levels. Is there any way to rectify this situation?
I answered you in the discussions thread about this level. But best to post your explanation here instead so PummyRaj can help you with it. My level 4978 does not glitch, so maybe you managed to pass it since?
Hello @DBieri🤗 Hearty Welcome to our sweet King Community!
The opening comment was posted in May 2023, and many levels were reported since then!!
What is the issue you are experiencing in level # 4978? Also, which device are you using?
If you can give me as many details as you can, I will be able to report the level if needed.
Thank you & hope to talk to you soon🍫🍫
Was there a fix to the glitch on 4978
Candy crush emailed me telling me to come here to find answers about glitches and I see a lot of people dealing with the same thing but no answers or resolutions smh. What a disappointment. I’m on level 4978 and it glitched yet again when I won the board so it didn’t save my game and I lost my streak. This is too popular of a game and a well funded game for this to be happening to the users and then you don’t even right the situation. Maybe it’s time to find a new game
I did not lose the level. The game glitched out.
Hi and Welcome to the King Community
Thank you for the feedback .unfortunately if you lose a level then we have to start from the beginning again or If you lose a level, while you're on a streak, you can choose to continue to play the level (and thus keep your streak) or to leave the level and lose your streak and associated rewards from the candy necklace.
for more info here
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks