Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I'm officially on level 5215. But when I click the button I send up at level 29.
Answers
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Hi and Welcome to the King Community
Please check this page
Or Please email or Player Support from the game's Settings and Help Center to get restored
You can also email them from here:
Contact us
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Oh! No! Very sorry to hear about you lost your progress on the game now. 😢
Don't worry! You click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉
If it's still not worked after you try these steps above here, please report this problem to their Player Support team here and then ask and send your Game ID (How to find your Game ID), then waiting for their team will contact and help you to restore your progress soon. 😉
