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Game crashed while paying out Episode Race rewards - ⛔ under investigation!
Answers
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Hi and Welcome to the King Community
Thank you for the feedback. Try with disconnecting and reconnecting your King or Facebook account in the game and the Gold Bars should reload in your game.
If the Gold Bars still do not show up, please email Player Support so they can check up what has happened. You can email them directly from the game by going to the Settings, Help Center, choose a FAQ and you can find the 'Contact us' in the bottom of the page.
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Thank you for letting us know about this and it has been reported to the studio for further investigation!
In the meantime, get intouch with our Player Support Team and ask for a compensation. Go to the game's Start Menu, then Settings and hit the ?!
The select Purchases & Gold Bars, scroll down until you see Contact Us and send them an email.
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I think King are having issues with the Episode Race @N_ana quite a few people have posted the same thing as you.
Please contact Player Support using the Help function of your game.
Please click on the link below for more information.
Edit: Link removed due to my post being moved to a collection thread.
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I think you are the third person that has complained about the Episode Race freezing their game @Alleluja, so it looks like King are having issues.
All you can do is restart your game.
For your lost Episode Race rewards please contact Player Support using the Help (big question mark) function of your game.
Please click on the link below for more information
Edit: Link removed due to my post being moved to a collection thread.
