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While trying to get my reward CC crashed. What to do?
Thank you x
I think you are the third person that has complained about the Episode Race freezing their game @Alleluja, so it looks like King are having issues.
All you can do is restart your game.
For your lost Episode Race rewards please contact Player Support using the Help (big question mark) function of your game.
Please click on the link below for more information
Edit: Link removed due to my post being moved to a collection thread.
Screen is frozen and just whirring at the bottom since yesterday. It normally clears eventually but not this time.
I think King are having issues with the Episode Race @N_ana quite a few people have posted the same thing as you.
Please contact Player Support using the Help function of your game.
Please click on the link below for more information.
Champions Race Awards
Thank you for letting us know about this and it has been reported to the studio for further investigation!
In the meantime, get intouch with our Player Support Team and ask for a compensation. Go to the game's Start Menu, then Settings and hit the ?!
The select Purchases & Gold Bars, scroll down until you see Contact Us and send them an email.
Hi and Welcome to our Community
Thank you for the feedback. If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
The screen shots are from all stats features and there are no rewards given from those.
Thank you
I’ve just won another Champions Race and it wouldn’t let me claim the 45 gold bar prize.
There was a buffering icon on the claim button and I haven’t been rewarded. See screenshots attached.
Help please.
I thought I was emailing support. 😀 but thank you for the quick reply and instructions
Hi and Welcome to the King Community
Thank you for the feedback. Try with disconnecting and reconnecting your King or Facebook account in the game and the Gold Bars should reload in your game.
If the Gold Bars still do not show up, please email Player Support so they can check up what has happened. You can email them directly from the game by going to the Settings, Help Center, choose a FAQ and you can find the 'Contact us' in the bottom of the page.
Candy Crush app frozen begins I could click the CLAIM button for finishing the race at 35 bars. I'm not sure if the 35 were added to my bars because I had just made some purchases. I had to close the app and go back in again.
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Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
