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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
While trying to get my reward CC crashed. What to do?
Thank you x
I think you are the third person that has complained about the Episode Race freezing their game @Alleluja, so it looks like King are having issues.
All you can do is restart your game.
For your lost Episode Race rewards please contact Player Support using the Help (big question mark) function of your game.
Please click on the link below for more information
Edit: Link removed due to my post being moved to a collection thread.
Screen is frozen and just whirring at the bottom since yesterday. It normally clears eventually but not this time.
I think King are having issues with the Episode Race @N_ana quite a few people have posted the same thing as you.
Please contact Player Support using the Help function of your game.
Please click on the link below for more information.
Champions Race Awards
Thank you for letting us know about this and it has been reported to the studio for further investigation!
In the meantime, get intouch with our Player Support Team and ask for a compensation. Go to the game's Start Menu, then Settings and hit the ?!
The select Purchases & Gold Bars, scroll down until you see Contact Us and send them an email.
Hi and Welcome to our Community
Thank you for the feedback. If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
The screen shots are from all stats features and there are no rewards given from those.
Thank you
I’ve just won another Champions Race and it wouldn’t let me claim the 45 gold bar prize.
There was a buffering icon on the claim button and I haven’t been rewarded. See screenshots attached.
Help please.
I thought I was emailing support. 😀 but thank you for the quick reply and instructions
Hi and Welcome to the King Community
Thank you for the feedback. Try with disconnecting and reconnecting your King or Facebook account in the game and the Gold Bars should reload in your game.
If the Gold Bars still do not show up, please email Player Support so they can check up what has happened. You can email them directly from the game by going to the Settings, Help Center, choose a FAQ and you can find the 'Contact us' in the bottom of the page.
Candy Crush app frozen begins I could click the CLAIM button for finishing the race at 35 bars. I'm not sure if the 35 were added to my bars because I had just made some purchases. I had to close the app and go back in again.
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Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available
Comprei no jogo e não chegou a compra
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
