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    🌢️🍬 Hot & Sweet right now in Candy Crush Saga!
    ⭐ All Stars 2025 - Your Journey Starts Here! πŸ’œ All Stars 2025 - FAQs and Terms & Conditions
    πŸŽ‰ How Would YOU Celebrate Winning All Stars?

    Why i am unable to close the ads. - 🚫 Issue Fixed!

    24

    Answers

    • Posts: 16,694

      If you are playing on an android device @chhetriakash624 swipe down from the top of your screen to make the navigation bar appear then press the back button.

    • Posts: 5

      Level 2
      edited August 2023

      Yea very frustrating

    • Posts: 1

      Level 1
      edited August 2023

      Same with me.

    • Posts: 15,908

      Thank you all for reaching out to us but sorry to hear it's due to an issue affecting your game play πŸ˜•

      We have passed on your feedback regarding Ads not closing and waiting to see what comes out of it as the team is working on reproducing the issue and see why this is happening to some of you.

      We'll keep you updated πŸ˜‰

    • Posts: 1

      Level 1

      I can’t x out of the rewards advertising. The screen gets stuck on the advertisement. The only way out is to close the game and reopen it without the rewards.

    • Posts: 1

      Level 1

      since this morning the video ads can not be closed after watching them. the only solution seems to be closing the Candy Crush app and start all over again.

    • Posts: 20

      Level 3

      Occured the first time today morning, now I am always getting adverts in candy crush saga, which I am not able to close after seeing them to the end. The x for close the add is there, but doesn't do anything. But it is not happening whith all adds?

    • Posts: 160,810
      edited August 2023

      Hi and Welcome to the King Community

      Thank you for the feedback. This issues has been reported Here

    • Posts: 20

      Level 3
      edited August 2023

      Thanks I'll follow the other conversation.

    • Posts: 20

      Level 3

      same with me but it's n ot all the adds, some of them are still okay.

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