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🎬️ Video ads disappearing or not available

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Answers

  • lukaszbirek9
    lukaszbirek9 Posts: 1 Newbie

    Why I can’t watch adds for extra moves ?

  • Chocoguy
    Chocoguy Posts: 114 Level 3
    edited August 2023

    On some devices, such as Samsung, you can’t get ads. Otherwise, maybe try checking your internet connection!

  • kiara_wael
    kiara_wael Posts: 153,685 Candy Moderator
    edited August 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

  • jayne5555
    jayne5555 Posts: 1 Newbie

    I have been playing for years every day and recently failing my levels cause I do nit get anymore ads for extra moves or boosters. How can I get the ads back?

  • kiara_wael
    kiara_wael Posts: 153,685 Candy Moderator
    edited August 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

  • GoldenTouch69
    GoldenTouch69 Posts: 3 Newbie

    I really need those ads to help. I’m losing money and interest in this game. All the people I introduced to this game are receiving the videos. Wow

  • Kaleems
    Kaleems Posts: 1 Newbie

    My is not working

    Winning move videos

  • kiara_wael
    kiara_wael Posts: 153,685 Candy Moderator
    edited August 2023

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

  • NeilButler
    NeilButler Posts: 6 Level 2
    edited August 2023

    Hey Candy Crush Creators. This game now officially *. I am in the 10,000's levels. I spent a month to clear the last level. Now been on the next level for three weeks. I'm sure you want me to purchase your *. I did it twice and will not do it again. Bring ads back or loose your base. I have played for years. To the point my kids make fun. I Will Delete this game very soon if you don't bring the ads back. I hope your new * that pay your money will offset the people that have set through thousands of ads and have been your base for years. I hope it's worth losing us. Hope this post finds someone whi gives * and has some loyalty to their base.

    *Edited by CM: Hold on a bit! Please remember to be sweet and kind - Our House Rules

  • NeilButler
    NeilButler Posts: 6 Level 2

    Bull Crud. You guys are lying. Played this game for years. You are going to lose your base. Yes the same people that made this game so big are getting tired of this lie about ads. You are exploiting us for money. Months on a level is unacceptable. Fix it quick or I will delete my 10,000 + levels and find something different.

Hey! Would you like to give us your opinion?