Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
🎬️ Video ads disappearing or not available
Answers
-
Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
3 -
I cannot hit play. Goes to black screen
2 -
Mine just stopped couple days ago after the new update
1 -
I want Ads back .
1 -
Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
2 -
I agree! It's sooo unfair! I'm so sick of this game! And the unfairness!
1 -
This is a nice move from King, putting all these complaints together in one thread, starting in 2019, ancient times before the pandemic even.......It just shows they have been "testing" the video feature for..... four years now. Wow! That is some kind of test!!!
2 -
It could be worse .. you could have ads where you think you’re going to get a booster but the ad just crashes. The software is a joke
1 -
I used to get ads to help. Where are they?
1 -
Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
2
