Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Can you fix this bug?
Monkeysubmarine82
Posts: 14
Level 2
So you know how on mobile you can watch ads for more moves and stuff?
I was doing that and on the screen where it said watch another ad or play the game froze and I couldn’t watch another ad or click play I had to restart the app every time
this has happened ever since I came back and started playing again since the beginning of June and I’ve lost my high streaks and lots of boosters because of this
I also think a way to fix it might be when players restart the app don’t kick them out of the level immediately
1
Answers
-
Hi and Welcome to the King Community
Thank you for the reporting. I'll pass this feedback the game Team. also please check this page about same issues here
0 -
Hello @Monkeysubmarine82 the issue of adverts crashing the game has been going on for years. There is nothing a player can do other than replay the level.
The issue is known of by King, but they don't seem able to fix it evem though they say that they have.
https://community.king.com/en/candy-crush-saga/discussion/370188/adverts-still-crashing-the-game/p1
0 -
Why can't King fix ads which freeze game..How can you chill and relax when so frustrating
0 -
Hello @lesleyjean🤗 Hearty Welcome to our sweet King Community!
It was report to the game Studio and they did send a fix... but, it was few months ago!! Looks like the issue is resurfacing again🤔
Can you please give me few details? Is it a particular Ad that kept freezing or all of the Ads are acting the same way? Which device are you using?
When did the issue start?
To reply back, just like earlier, type in the blank box given below to my comment.
Hope to talk to you soon🍫🍫
0
