Bash for Bars Gold Bars - Not receiving my Gold Bars

I followed instructions on how to report the problem to support and got a canned response leading me to this community and the Help Center. It's not the first time that I've had this as a response. I've replied again, I hope I can get through to someone this time..

Can you suggest how else I can make my issue be known? Because I just received that same response again for a third time!!! Why do I keep on receiving these canned responses when I've got straight to the point; "I didn't receive my reward from the Bash for Bars event". It's beyond frustrating!! 😡

Just to add that I've noticed that some players already received a gold bar gift in their game. As of now, I HAVEN'T received this on my game. I just feel like I'm being ignored.. 😔

You will be the first to know if I've received anything, as I'll be writing on this thread again. But as of now, I've received NOTHING. 😔

I'm glad you got your issue resolved. I haven't received this in my game, and I've been checking regularly. My emails keep being returned with canned "need any help" replies and I feel like I'm just getting nowhere.. 😫

Thank you so much. I just opened my game now and even though I didn't see a pop-up, 40 gold bars were added to my balance. Many thanks again for your help! 👍

so its been more than a day now. Has this got sorted or will it still take time.