Game start level problem.

Some good news. I played and cleared level 531 and then the game took me to level 3010 which I played and cleared. Restarted the game and started on level 3011.

It appears my long-standing issue has been solved. Many thanks to all the community members who helped with this.

Best wishes

Peter.

Hi and Welcome to the King Community

Thank you for reporting , This issues has been reported to the Game team . and for the feedback you can put Ideas Here

All comments

https://community.king.com/en/candy-crush-saga/discussion/comment/2874574#Comment_2874574

Great!! Very glad to know that, Peter!

Back to crushing those candies and having fun🍫🍫

Some good news. I played and cleared level 531 and then the game took me to level 3010 which I played and cleared. Restarted the game and started on level 3011.

It appears my long-standing issue has been solved. Many thanks to all the community members who helped with this.

Best wishes

Peter.

https://community.king.com/en/candy-crush-saga/discussion/comment/2874555#Comment_2874555

https://community.king.com/en/candy-crush-saga/discussion/comment/2874560#Comment_2874560

Hi Peter @Badcompany🤗 Happy Monday!

There was another player who is having the same issue as you are! I have reported both your issues to our Community In-charge (from above). Please read her responses HERE, to other player about replaying every 15th level to reach your actual level.

Would you like to go with that resolution - to put you back at level 1 and then, move you to your current level?

And, I will come back with the steps to find your ID number.

I am using an iPhone 8+.

I have no idea where to find the version you are referring to or my game ID?

https://community.king.com/en/candy-crush-soda-saga/discussion/231121/default-level

Thank you for replying.

I played and cleared level 486, the game then took me to level 515 which I played and cleared, and now the game wants me to play level 531.

So I am still having to do lots of scrolling to get to level 3010.

Regards

Peter.

QueenB

Just as @Alienscar has mentioned,@Badcompany you need to reply level 486 as you can see there are stars missing on that level so it has to be passed again.

This is a glitch which we will inform our developers about so it doesn't happen again. Apologies for the inconvenience caused.

Alienscar

Your avatar is stuck at level 486 @Badcompany. When this issue occurred years ago you could solve the issue by replaying and winning the level at which your avatar was stuck on

Please try completing level 486 again. Once you have completed the level restart your game.

https://community.king.com/en/candy-crush-saga/discussion/comment/2873079#Comment_2873079

Hi again🙋‍♀️

Looking at this screenshot, it doesn't look right... even the Candy Royale is active at that older level (the ring around level 486 & the 487)!!

Let me talk to our Candy Community In-Charge and see if you will have to contact the Player Support team or will have to be reported to the Studio.

To report to our In-charge, I need these details...

Device you are using;
Version you have right now;
Your game ID number.

Thanks🍫🍫

Thank you for replying. See below for screenshots.

https://community.king.com/en/candy-crush-saga/discussion/427614/game-start-level-problem

Hello @Badcompany🤗 Hearty Welcome back to our sweet King Community!

I am sorry to hear about the issue in your game!! And also sorry to know that you have been looking to find the answer from a while!!

Can you please show me a screenshot of your game map when it shows you at level # 486?

Hope to talk to you soon🍫🍫

Hi and Welcome to the King Community

Thank you for reporting , This issues has been reported to the Game team . and for the feedback you can put Ideas Here

Accepted answers

Hi and Welcome to the King Community

Thank you for reporting , This issues has been reported to the Game team . and for the feedback you can put Ideas Here

Some good news. I played and cleared level 531 and then the game took me to level 3010 which I played and cleared. Restarted the game and started on level 3011.

It appears my long-standing issue has been solved. Many thanks to all the community members who helped with this.

Best wishes

Peter.

All comments

Hi and Welcome to the King Community

Thank you for reporting , This issues has been reported to the Game team . and for the feedback you can put Ideas Here

https://community.king.com/en/candy-crush-saga/discussion/427614/game-start-level-problem

Hello @Badcompany🤗 Hearty Welcome back to our sweet King Community!

I am sorry to hear about the issue in your game!! And also sorry to know that you have been looking to find the answer from a while!!

Can you please show me a screenshot of your game map when it shows you at level # 486?

Hope to talk to you soon🍫🍫

Thank you for replying. See below for screenshots.

https://community.king.com/en/candy-crush-saga/discussion/comment/2873079#Comment_2873079

Hi again🙋‍♀️

Looking at this screenshot, it doesn't look right... even the Candy Royale is active at that older level (the ring around level 486 & the 487)!!

Let me talk to our Candy Community In-Charge and see if you will have to contact the Player Support team or will have to be reported to the Studio.

To report to our In-charge, I need these details...

Device you are using;
Version you have right now;
Your game ID number.

Thanks🍫🍫

Alienscar

Your avatar is stuck at level 486 @Badcompany. When this issue occurred years ago you could solve the issue by replaying and winning the level at which your avatar was stuck on

Please try completing level 486 again. Once you have completed the level restart your game.

https://community.king.com/en/candy-crush-soda-saga/discussion/231121/default-level

QueenB

Just as @Alienscar has mentioned,@Badcompany you need to reply level 486 as you can see there are stars missing on that level so it has to be passed again.

This is a glitch which we will inform our developers about so it doesn't happen again. Apologies for the inconvenience caused.

Thank you for replying.

I played and cleared level 486, the game then took me to level 515 which I played and cleared, and now the game wants me to play level 531.

So I am still having to do lots of scrolling to get to level 3010.

Regards

Peter.

I am using an iPhone 8+.

I have no idea where to find the version you are referring to or my game ID?

https://community.king.com/en/candy-crush-saga/discussion/comment/2874555#Comment_2874555

https://community.king.com/en/candy-crush-saga/discussion/comment/2874560#Comment_2874560

Hi Peter @Badcompany🤗 Happy Monday!

Would you like to go with that resolution - to put you back at level 1 and then, move you to your current level?

And, I will come back with the steps to find your ID number.

Some good news. I played and cleared level 531 and then the game took me to level 3010 which I played and cleared. Restarted the game and started on level 3011.

It appears my long-standing issue has been solved. Many thanks to all the community members who helped with this.

Best wishes

Peter.