Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I am still unable to claim my bronze chocolate box it says conevtion problem but keeps coming up to claim, also dud not get my prize fir winning race 25 bricks
please can you help it’s so frustrating
thsnkyou
michele
Hi
i did contact the support team it’s driving me insane just keeps popping up every min then comes up can’t connect
It seems only on that pop up
Hello Michele 🤗 Hearty Welcome to Candy Crush Saga King Community!
I am sorry to hear that you are experiencing issues in your game🙃
That “connection issue” pop-up - is it appearing only when you try to collect the reward from the Chocolate box or everything else? For example - Daily treat machine, Sweet cinema/Treasure hunt, Advent calendar, etc.,
Were you able to send a complaint to the King Player Support Team or are you getting only that “connection issue” pop-up box with everything you try to do?
Can you show me a screenshot of the game “Home” screen - where we click on Play (don’t click on play).
Hope to talk to you soon🍫🍫
But my Candy crush is stuck jeeps coming up with.
Hi and welcome to the King Community
I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
For info Ongoing issue - All games showing as offline, issues with transactions, friends or events
We'll keep you posted HERE!
this is what I get
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
