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Hello @lorcaz🤗 Happy Monday!
Thanks a lot for the screenshot! Now, I know that it is "Hungry Hatchling" rewards that you were having issue with!
The game Studio is aware of this issue and they are trying to fix it. Please see HERE.
As of now, all you can do is close the game and restart it again to get rid of the freezing! I would suggest you not to attempt to collect those rewards until the issue is fixed.
Please let me know if you have any other questions🍫🍫
Hello again @Cazzle_Dazzle🤗
This is a known issue and it is being investigated! I have noticed that you have already posted your comment in THIS Thread, where all the complaints are being collected!
Until the issue is resolved, all you can do is to ignore the rewards from Hungry Hatchling and continue your game! Because, as soon as you try to collect the goodies, the game will freeze on you!
This is not the issue on your side. Hence, please do not reinstall the game.