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I've finished the race first twice, but why doesn't it give me 45 gold coins?
Hello Swati @swatiagarwal1819🤗 Hearty Welcome to our sweet King Community!
There was an issue just popped in the game with the Episode Race! The game studio is aware about the issue and being worked on.
We will get back to you as soon as we have any information about this.
Thank you for your patience and understanding🍫🍫
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
Hi and Welcome to the King Community
We only use English in the King Community to ensure that everyone understands and can be understood.
Therefore, I'm going to close this thread for now. Please feel free to re-post your question in English and one of our members will be happy to help you.
Thanks for your understanding and have a lovely day!
Edited by CM: 🤔 Oops! Please repost in English so everyone can understand! Check out our House Rules!
Yeah both me and my wife just had this happen. Alao did not give reward for winning 13 levels on candy royale thing.
My android phone randomly stopped my progress in the middle of an episode race, my place no longer appears. I also cannot access the items store. Trying to buy a paintbrush power up and keeps trying to access store, but won't. I have no connection issues with any other apps.
Hello @neg02129 🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you did not receive the Gold Bars from Episode Race. For missing Gold bars, you will have to contact King Player Support team and request for your missing rewards. Please follow below steps...
1) If you are playing on computer Facebook browser, please use this link to send you complaint by filling the form --> https://soporto.king.com/contact
2) If you are on a mobile device or the App version on Windows10/11, follow these steps --> click on the Pink Cogwheel on game map screen -- click on ? icon -- scroll down to Events -- Select "Episode Race" -- scroll down all the way and click on "Contact Us" -- fill up the form and submit your complaint.
If you need further assistance, you can reply back by typing in the blank box given below🍫🍫
Hello @carol837 🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you did not receive the Gold Bars from Episode Race and another reward!
From which event or feature were you supposed to receive 20 minutes of unlimited booster? There are some events that are experiencing a glitch! So, if you can clarify that for me, I can assist you more.
With regards to the missing Gold bars, you will have to contact King Player Support team and request for your missing rewards. Please follow below steps...
I did not receive credit for winning a round. It’s clear I won as I can still win 45 in the round I am playing.
i facing the same issue.. just won the episode race with 45 gold bar but only get 5. it was my second time happened. eventually the connection error pops up and ask me to restart the game but it doesn't work anymore
I just finished a race in first place. I should have received 45 gold bars. At the same time I competed a box and was supposed to receive 20? Minutes of special tool. My device said there was a connection error and to restart the game. I did that but never got my gold bars or tool time.
I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
I should have won 45 bars for episode race but didn’t get them.
anyone else having the same issues?
I won the race so I won 40 golds but I didn't get it
I just won a streak on episode race 45 bars but was not awarded!!
anyone else having this issue
Hello @AlessiaL🤗 Hearty Welcome to our sweet King Community!
I am sorry! The Community uses English ONLY for everybody to understand and communicate better. Hence, can you please post your question again in English, so that we can help you!
This thread will be closed now as it is "Unsupported Language"!
Thank you for understanding and hope too see you soon.
Cosa fare
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Hello @rjc_2001🤗 A Warm Welcome to our Candy Crush Saga Community!
I am sorry to hear about the issue in your game!!
We have received multiple complaints with regards to Episode Race in the past 30+ minutes! I am trying to find out if there is an issue!!
Can you please try this --> Log out of the game -- Close the App -- turn off your device -- wait for 5 to 10 minutes -- restart the device -- open the App and log back in. See if anything gets better.
Please let me know how it goes. To reply back, you can type in the blank box given below🍫🍫
Not getting gold bars for my last 15 games
Hello Rick @rick_royer🤗 Hearty Welcome to our sweet King Community!
There was an issue just popped in the game! The game studio is aware about the issue and being worked on.
If you have any questions in the meantime, please reply back by typing in the blank box given below🍫🍫
Ganhava vidas extras agora já não ganho mais ,sempre era uma ajuda para avançar na competição.
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
