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I'm trying to claim my super color candy, but it says I have no internet connection (obviously I do) I only have 24 hours.
Thank you🤗
Still not working. Please fix. I would like to collect. Have been trying all day.
Hello again Della @Della1214🙋♀️
Which device are you using?
Please reply back by typing in the blank box given below🍫🍫
Hello Della @Della1214🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue you are experiencing with Super Color Bomb! The glitch is not on your side, but with the game! Hence, please do not reinstall the game.
I have reported about it to our Community In-charge, as we have received multiple complaints.
If I have any updates, I will get back to you!
Thank you & Happy Holidays🎄🎉
every time i try to collect super color bomb it says no internet connection but i can play game
I am having the same problem. I have a super color bomb, but when I click to claim it, it tells me that I have no internet connection. Only 11 hours to claim it...this is frustrating.
I am on a MacBook Air
I was hoping to get the SCB, but it keeps telling me I don't have internet, and well, I do.
With only 20 hours left to grab it. (frowny Face)
Hello Peggy and Gaylyn🙋♀️
Can you tell me which device you are using to play the game?
Hello @Gaylyn3210🤗 Hearty Welcome to our sweet King Community!
Me too
Hello @JTL🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear about the issue you are experiencing with Super Color Bomb! The issue is not your side! Looks like the game is having a glitch with this new feature.
We have received some more complaints too. Hence, I have reported it to our Community In-charge. If I have any updates, I will get back to you!
Thank you Alice and everybody!
I have reported to our Community In-charge about the issue you all are experiencing with the Special Color Bomb.
I will get back to you if I have any update.
Thank you for your patience & Happy Holidays🎄
why can't i get my colour bomb Keeps saying not connected to the internet
I tried what you suggested and it still does not work
Hello Jim @Jim_Allen-2🤗 Hearty Welcome to our sweet King Community!
We have received some more complaints about this glitch! It is not on your side but the issue is with game itself.
I have reported about it! Please bear with us till we get an update!
Thank you for understanding & Happy Holidays🎄
Every time I try to claim the super color bomb I get a "no internet connection'. I obviously have internet.
I am having the same issue. Please fix it.
I'm having the same problem, tried everything!
It says "No internet connection. Please try again later. I have tried all your suggestions. I believe the problem is with the Candy Crush game.
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Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
For more Info Here
If still not work Please email or Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
https://soporto.king.com/contact
I am having the same problem.
Why can't I claim it? It shows that I am offline with no internet, when I am online and it will not let me claim it
Super Color Bomb
Hello Alice @alicefayh🤗 Hearty Welcome to our sweet King Community!
Looks like there is an issue with this Super Color Bomb, as I have seen couple more complaints about it!!
Are you seeing only the pop-up that says "no internet connection" or is the game freezing on you?
Can you please try these steps --> log out of the game -- close the App -- shutdown and restart your device after 5 minutes -- reopen the App and try to collect the reward again.
Please post back and let me know how it goes.
I redeemed a Candy Crush Saga gift card but did not receive the unlimited lives. I did receive the gold bars. Why didn't I receive my lives?
Last week I reported a bug in the latest version to Support but I haven't heard from them. Perhaps they don't understand me. And, yes, I did restart and re-install the game but still happening, while that was not the case in previous versions. Mobiel App Android. When I play my game and make the last move without winning,…
I just lost my winning streak, boosters and the super charger sprinkle thing because in the get the alien level it says 1 left when there aren't any more! This is the 2nd time this happened.
My mom plays the game and she lost her progress. I'm not sure how. From what she told me, she clicked disconnected and she lost all of her progress. 16400 levels, over 10 years of gaming. How can I recover her progress ? I've sent a message to the support (I hope, there was no confirmation mail). Waiting for a reply. Is…
I have been been playing this level for a long time and have cleared the board several times. The last dinosaur doesn't get released until the cascade stops after I use my last move.
what is happening to my tournament scoring and are there any fixes
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
