Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
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Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
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Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

The new year discount package is offered to advanced players as more expensive packages.

I've been playing the game for a long time. While the packages sold in the shop are sold at a discounted price to some users (new users), I think more expensive packages are sold to players who play for a long time. The new year discount package was initially 219 TL, later 44 TL. Another user is given the following package for 3 TL. From where?

Accepted answers

All comments

We completely understand where you're coming from. Our pricing and offers can vary based on different factors, and unfortunately, I can't promise immediate changes to the discount price policy.

The offers available to players can differ due to various reasons, including location, playing habits, or specific promotions. While I can't guarantee that a particular package will be available to everyone, I'll be sure to share your feedback regarding pricing with the team.

In the meantime, keep an eye out for other special promotions or events that might offer more affordable options. Our aim is to make the game enjoyable for everyone, and your feedback helps us understand what matters most to our players.

Thank you for sharing your concerns and Happy New Year 🤗🥳💫

https://community.king.com/en/candy-crush-saga/discussion/comment/2916928#Comment_2916928

The discount ends in 3 days. So there is no solution. There's nothing like king support. Thank you for being so helpful to your players.

https://community.king.com/en/candy-crush-saga/discussion/comment/2916928#Comment_2916928

The discount ends in 3 days. So there is no solution. There's nothing like king support. Thank you for being so helpful to your players.

The discount ends in 3 days. So there is no solution. There's nothing like king support. Thank you for being so helpful to your players.

https://community.king.com/en/candy-crush-saga/discussion/431213/new-year-discount

Hello dear Geri @karasuno🤗 Happy Sunday!

As I have mentioned before, no matter how many times you open discussions, the prices are not going to change!! It is entirely up to the King Studio teams to determine the prices and deals!

We, as your co-players cannot do anything! And you will have to wait 3 more days for our Community In-charge to pass on your feedback, as all Kingsters are on Holiday break!

Thank you for understanding & Happy New Year🎉🎈

Is it possible for the new year discount price policy to change? I want to benefit from the following package that appears in other users. The current package is too expensive for me.

https://community.king.com/en/candy-crush-saga/discussion/comment/2915083#Comment_2915083

That's right, I'll write more here then. In this way, even if new players progress, they can see that there are no pleasant things ahead. Just because similar institutions do it does not mean that the community will do it as well. but there is no support under the name of support. They say they cannot respond to e-mails, so if you complain, I get a meaningless response. like a joke

https://community.king.com/en/candy-crush-saga/discussion/comment/2915002#Comment_2915002

This has been going on for years I think. New players get better offers, it's the way King try to encourage them to start spending money on the game. It may not seem fair, but as it's King who run the game they are free to do this. Many other businesses use similar tactics.

https://community.king.com/en/candy-crush-saga/discussion/comment/2914984#Comment_2914984

https://community.king.com/en/candy-crush-saga/discussion/comment/2914984#Comment_2914984

 
When your team returns from vacation, I will have lost many things, including the victory routine. I just received an e-mail stating that they do not have a definitive solution for this problem and that they will not answer questions about this issue again. king support club is great. thanks

https://community.king.com/en/candy-crush-saga/discussion/431051/the-new-year-discount-package-is-offered-to-advanced-players-as-more-expensive-packages

Hello again Geri @karasuno🤗

I am sorry! No matter how many times you complain here... all we can do is to send your feedback, once the Community In-charge team is back from the Holidays!

For now, the only way you can make them hear is to send your complaint through the Player Support team, which you already did! And you mentioned that they said "they will consider it"!! Other than that, there is nothing else you can do🙃

Thank you for understanding & have a great rest of the day🍫🍫

Hi and Welcome to the King Community

Thank you for the feedback. I'll pass this to the game Team

https://community.king.com/en/candy-crush-saga/discussion/comment/2914215#Comment_2914215

https://community.king.com/en/candy-crush-saga/discussion/comment/2914215#Comment_2914215

How many times did I write and fill out that form? And how many hours ago? I received an e-mail saying that they would take it into consideration. but no fix. the price is still the same. I'm at level 9886 and it's a disaster I can't level up. I want to buy a package that fits my budget, but it is not possible. God knows how many times I'll play this level.

Geri

https://community.king.com/en/candy-crush-saga/discussion/comment/2914215#Comment_2914215

I wrote to king player support many times, but unfortunately the discount is not given. Robotic answers are given, as is done to many people. The discount has not been made yet. Minimum 44 TL package possible. There are no packages costing 3 TL. This attitude only distracts from the game. Higher packages are offered to advanced players.

https://community.king.com/en/candy-crush-saga/discussion/430951/unfair-distribution-of-packs-sold-in-the-shop

Hi @karasuno🤗

I am not very familiar with the prices as I do not purchase things in the game! If you think you are seeing unfair prices, please contact King Player Support team and send a complaint.

Since you are on a mobile device --> click on the Pink Cog wheel you see at the top right corner -- click on ? icon -- go down to "My purchases" -- select an option that is suitable with your complaint -- scroll down all the way and click on "Contact Us" -- fill up the form & Submit your complaint.

If you have any questions, please let me know!

Thank you & Happy Holidays🎉

Hi and Welcome to the King Community

Thank you for reporting. I'll pass this feedback to the game Team

Screenshot_2023-12-29-01-07-31-75_99c04817c0de5652397fc8b56c3b3817.jpg

You see below. For different users, the same package with 30 gold less is 3 units, while the package with 30 gold more is 109 units. The package containing three units does not appear for me. The lowest package is 44 units. I don't know if this is the case with all high level players. But this approach is unfair. We all know that it is almost impossible to pass these levels without additional moves and gold. There is nothing affordable about the packages offered to us. Previously, there would be events such as Friday and Saturday discounts for the same three units, but there is no such thing. I find the candy crush purchasing policy disloyal and unfair to players who play constantly.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Screenshot_2023-12-29-01-07-31-75_99c04817c0de5652397fc8b56c3b3817.jpg

You see below. For different users, the same package with 30 gold less is 3 units, while the package with 30 gold more is 109 units. The package containing three units does not appear for me. The lowest package is 44 units. I don't know if this is the case with all high level players. But this approach is unfair. We all know that it is almost impossible to pass these levels without additional moves and gold. There is nothing affordable about the packages offered to us. Previously, there would be events such as Friday and Saturday discounts for the same three units, but there is no such thing. I find the candy crush purchasing policy disloyal and unfair to players who play constantly.

Hi and Welcome to the King Community

Thank you for reporting. I'll pass this feedback to the game Team

https://community.king.com/en/candy-crush-saga/discussion/430951/unfair-distribution-of-packs-sold-in-the-shop

Hi @karasuno🤗

I am not very familiar with the prices as I do not purchase things in the game! If you think you are seeing unfair prices, please contact King Player Support team and send a complaint.

Since you are on a mobile device --> click on the Pink Cog wheel you see at the top right corner -- click on ? icon -- go down to "My purchases" -- select an option that is suitable with your complaint -- scroll down all the way and click on "Contact Us" -- fill up the form & Submit your complaint.

If you have any questions, please let me know!

Thank you & Happy Holidays🎉

https://community.king.com/en/candy-crush-saga/discussion/comment/2914215#Comment_2914215

I wrote to king player support many times, but unfortunately the discount is not given. Robotic answers are given, as is done to many people. The discount has not been made yet. Minimum 44 TL package possible. There are no packages costing 3 TL. This attitude only distracts from the game. Higher packages are offered to advanced players.

https://community.king.com/en/candy-crush-saga/discussion/comment/2914215#Comment_2914215

https://community.king.com/en/candy-crush-saga/discussion/comment/2914215#Comment_2914215

How many times did I write and fill out that form? And how many hours ago? I received an e-mail saying that they would take it into consideration. but no fix. the price is still the same. I'm at level 9886 and it's a disaster I can't level up. I want to buy a package that fits my budget, but it is not possible. God knows how many times I'll play this level.

Geri

Hi and Welcome to the King Community

Thank you for the feedback. I'll pass this to the game Team

https://community.king.com/en/candy-crush-saga/discussion/431051/the-new-year-discount-package-is-offered-to-advanced-players-as-more-expensive-packages

Hello again Geri @karasuno🤗

I am sorry! No matter how many times you complain here... all we can do is to send your feedback, once the Community In-charge team is back from the Holidays!

For now, the only way you can make them hear is to send your complaint through the Player Support team, which you already did! And you mentioned that they said "they will consider it"!! Other than that, there is nothing else you can do🙃

Thank you for understanding & have a great rest of the day🍫🍫

https://community.king.com/en/candy-crush-saga/discussion/comment/2914984#Comment_2914984

https://community.king.com/en/candy-crush-saga/discussion/comment/2914984#Comment_2914984

 
When your team returns from vacation, I will have lost many things, including the victory routine. I just received an e-mail stating that they do not have a definitive solution for this problem and that they will not answer questions about this issue again. king support club is great. thanks

https://community.king.com/en/candy-crush-saga/discussion/comment/2915002#Comment_2915002

This has been going on for years I think. New players get better offers, it's the way King try to encourage them to start spending money on the game. It may not seem fair, but as it's King who run the game they are free to do this. Many other businesses use similar tactics.

https://community.king.com/en/candy-crush-saga/discussion/comment/2915083#Comment_2915083

That's right, I'll write more here then. In this way, even if new players progress, they can see that there are no pleasant things ahead. Just because similar institutions do it does not mean that the community will do it as well. but there is no support under the name of support. They say they cannot respond to e-mails, so if you complain, I get a meaningless response. like a joke

Is it possible for the new year discount price policy to change? I want to benefit from the following package that appears in other users. The current package is too expensive for me.

https://community.king.com/en/candy-crush-saga/discussion/431213/new-year-discount

Hello dear Geri @karasuno🤗 Happy Sunday!

As I have mentioned before, no matter how many times you open discussions, the prices are not going to change!! It is entirely up to the King Studio teams to determine the prices and deals!

We, as your co-players cannot do anything! And you will have to wait 3 more days for our Community In-charge to pass on your feedback, as all Kingsters are on Holiday break!

Thank you for understanding & Happy New Year🎉🎈

The discount ends in 3 days. So there is no solution. There's nothing like king support. Thank you for being so helpful to your players.

https://community.king.com/en/candy-crush-saga/discussion/comment/2916928#Comment_2916928

The discount ends in 3 days. So there is no solution. There's nothing like king support. Thank you for being so helpful to your players.

https://community.king.com/en/candy-crush-saga/discussion/comment/2916928#Comment_2916928

The discount ends in 3 days. So there is no solution. There's nothing like king support. Thank you for being so helpful to your players.

Hi @karasuno,

We completely understand where you're coming from. Our pricing and offers can vary based on different factors, and unfortunately, I can't promise immediate changes to the discount price policy.

The offers available to players can differ due to various reasons, including location, playing habits, or specific promotions. While I can't guarantee that a particular package will be available to everyone, I'll be sure to share your feedback regarding pricing with the team.

In the meantime, keep an eye out for other special promotions or events that might offer more affordable options. Our aim is to make the game enjoyable for everyone, and your feedback helps us understand what matters most to our players.

Thank you for sharing your concerns and Happy New Year 🤗🥳💫

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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