candy crush saga does not load in facebook

HiscoMas · January 4

in facebook candy crush saga does not load

kiara_wael · January 4

Hi and Welcome to the King Community

Thank you for the feedback. If the steps HERE doesn't help, please play via the Windows app instead until the game is working for you again.

You can download the Windows app from HERE if you have a Windows PC, when opening the game, connect it to your Facebook to sync all levels.

PummyRaj · January 4

https://community.king.com/en/candy-crush-saga/discussion/431646/candy-crush-saga-does-not-load-in-facebook

Hello @HiscoMas 🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear about the issue in your game!

Which device are you using? When did the issue start?

Please reply back by typing in the blank box given below🍫🍫

HiscoMas · January 4

Have had the problem for about 3 days, initial screen appears but game does not load, am using a Asus laptop on windows 11

PummyRaj · January 4

https://community.king.com/en/candy-crush-saga/discussion/comment/2921818#Comment_2921818

Hello again @HiscoMas🤗 Thank you for replying back!

I need one more clarification please!

Are you playing the App version (that was downloaded through Microsoft Store) or on Chrome browser?

HiscoMas · January 4

I have down loaded it now,( I think from "Chrome Browser" it's an age thing). Connected it to my Facebook and have it up and running where it left. Thanks very much.

PummyRaj · January 5

https://community.king.com/en/candy-crush-saga/discussion/comment/2921965#Comment_2921965

Great to know that @HiscoMas👍️

Enjoy the game & keep crushing🍫🍫

candy crush saga does not load in facebook

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