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Screen goes black after showing ad (Edited by CM: Reported to the Studio)!

2456

Answers

  • Ronmill
    Ronmill Posts: 4

    Level 1

    Happens with all ads have cleared cache deleted app and reinstalled turned tablet on and off seems waste of time playing it now

  • JoeyAva
    JoeyAva Posts: 2

    Level 1
    edited February 14

    Made no difference unfortunately

  • kiara_wael
    kiara_wael Posts: 156,983
    edited February 14

    Hi and Welcome to the King Community

    Thank you for reporting. This issues has been reported. In the meantime please force close the Apps and log in again

  • Daz_Seaton
    Daz_Seaton Posts: 11

    Level 2

    After watching certain ads screen goes black and game freezes. Samsung a52s. Latest game version. Lose all streaks. Very annoying

  • JaniceWatts
    JaniceWatts Posts: 3

    Level 1

    Every time I watch an ad to earn boosters to continue playing my screen goes black I cannot continue. Anytime I watch an ad my screen turns black and will not continue with the game. Why is this?

  • Ronmill
    Ronmill Posts: 4

    Level 1

    Same issue thought it was my android tablet tried on my phone worked fine for 1st ad then started screen of death on next ad, get it sorted or people will leave i am on level 11443 but will go back to my older games and delete candy crush and all king games think there will be a lot of people thinking same as mehave tried deleting app and reinstalling and switching phone and tablet on and off still same

  • francientje
    francientje Posts: 5

    Level 2

    The same here, everytime after watching add the screen turns black. Since 2 days

  • Gugubest
    Gugubest Posts: 12

    Level 2

    The screen becomes black after watching ads. I have to close the app.

  • QueenB
    QueenB Posts: 15,430
    Answer โœ“

    Thank you all for reaching and reporting the issue with the ads!

    This has been flagged to the team and we're working as fast as we can to take care of this hiccup.

    Apologies for the inconvenience caused and try avoiding watching ads for now and check the game again in a couple of hours ๐Ÿ‘

  • luisprimero
    luisprimero Posts: 1

    Level 1
    edited February 15
    https://community.king.com/en/candy-crush-saga/discussion/comment/2965741#Comment_2965741

    *Edited by CM: Oops! Please repost in English so everyone can understand - Our House Rules

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